Server Assistant
KPOT
DESCRIPTION Join KPOT, one of the fastest-growing restaurant brands in the U.S! With over 130 locations and expanding, KPOT is redefining the dining scene with its unique All-You-Can-Eat Korean BBQ and Hot Pot experience. We are seeking a passionate individual who thrives in a fast-paced, high-energy environment. At KPOT, you will be part of a vibrant team dedicated to delivering incredible guest experiences, with real opportunities to grow your career. ROLE OVERVIEW As a Food Runner/Busser at KPOT Korean BBQ & Hot Pot, you are the bridge between the dining room and the kitchen. You will be instrumental in helping to create a smooth and enjoyable dining experience. This position is perfect for someone who loves interacting with people and thrives in a lively, fast-paced environment. Duties and Responsibilities:
- Greet all guests promptly and warmly upon arrival.
- Answer guest questions regarding the menu and KPOT brand.
- Provide accurate information regarding menu, pricing, hours, promotions, and policies.
- Listen attentively to guests to ensure their needs are met.
- Assist with side work and opening/closing tasks.
- Observe and monitor table turnover by taking note of occupied, dirty or clean tables.
- Support the front-of-house team in resetting tables quickly to seamlessly transition tables to guests.
- Inform management of large parties, special requests, or guest concerns.
- Communicate clearly and concisely with the kitchen staff and management regarding allergy orders.
- Maintain a positive, energetic, and hospitality-focused attitude at all times.
- Multi-task and balance between bar and dining room orders.
- Be a team player, assisting other team members whenever needed to ensure guest satisfaction.
- Thank guests as they leave and invite them to return.
- Additional responsibilities as assigned.
- Ability to stand and walk for extended periods (up to 8-10 hours per shift).
- Ability to lift and carry up to 25-50 pounds.
- Frequent bending, reaching, and repetitive movements in a fast-paced environment.
- Ability to work in varying conditions, including heat, cold, and noise.
- Must be able to work a flexible schedule, including evenings, weekends, and holidays.
- Prior restaurant experience is not necessary but preferred.
- Strong attention to detail.
- Strong communication and a passion for delivering world-class service at every touchpoint.
- Comfortable working around grills and hot cooking surfaces.
Vacancy posted 2 days ago
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