Sales Application Engineer-Switchboards

Sales Application Engineer-Switchboards

Faith Technologies Inc. (FTI) is currently seeking a Sales Application Engineer-Switchboards to join our Product Sales team. This position may be based in Menasha, WI; Olathe, KS (Kansas City metro); or remote (nationwide), depending on experience and business needs.

As a Sales Application Engineer, you are the technical linchpin of our commercial success. You serve as the dedicated subject matter expert for your specific product line, bridging the gap between our highly technical manufacturing capabilities and our customers' unique project requirements. In this role, you will empower our sales teams, guide customers through complex technical landscapes, engage in all technical meetings that support all customer needs. This is a highly collaborative, customer-facing role where your technical acumen directly drives business growth, operational efficiency, and long-term customer satisfaction.

In this highly visible role, you will be the go-to expert and dedicated champion for the assigned product line(s). You will partner directly with our Engineering, Business Development and Sales teams, acting as their primary technical resource during both the pre-sales and post-sales phases. When customers have complex application questions, require project troubleshooting, or need specialized guidance on how to properly integrate our technology into their systems, you are the consultative expert they will rely on.

Because our manufacturing portfolio is diverse, this role is designed to be highly specialized yet structurally modular. While your primary mandate will be mastering your Switchboard Product line, you will collaborate closely with a broader team of Application Engineers, Sales, Engineering, and Product Managers. Together, you will share best practices, standardize workflows, and maintain a cohesive, elite standard of technical customer support across the entire organization.

Our Product Sales team sits at the intersection of innovation and execution, transforming ideas into real-world products and solutions for Excellerate Products(tm), a division of Faith Technologies Incorporated (FTI). From early concept through full-scale production, our engineers design Data Center power distribution products, Electric Vehicle charging skids, switchboards and more! With a strong focus on quality, manufacturability, and customer outcomes, we ensure every product is engineered to perform in the real worldsafely, reliably, and at scale.

MINIMUM REQUIREMENTS

Education: Bachelors degree in Engineering, Business, Construction Management etc. preferred.

Experience: 3-5+ years of experience with technical products and customer projects, including roles in sales support, application engineering, or product specialization within manufacturing.

PREFERRED EXPERIENCE

Experience with UL891 switchboard applications.

KEY RESPONSIBILITIES

• Technical Sales Support: Serve as the primary technical expert, partnering with sales teams to support customer engagement, specify appropriate solutions, and help close opportunities.
• Customer Consultation: Guide customers through project lifecycles by providing technical expertise and recommendations to ensure products are applied effectively and meet project requirements.
• Process Development & Continuous Improvement: Develop, document, and refine processes to improve efficiency, accuracy, and scalability across technical sales support and application engineering activities. Identify gaps, recommend improvements, and implement best practices to enhance team performance and customer outcomes.
• Technical Quotation Review: Review quotes for technical accuracy, code compliance, and alignment with customer requirements, ensuring solutions meet specifications and organizational standards.
• Data Integrity & System Management: Ensure accurate product configuration and documentation. Maintain and support configurator rules, driving consistency and reliability in product data and system outputs.
• Cross-Functional Collaboration: Partner with engineering, product management, and operations teams to align on product capabilities, resolve technical challenges, and support continuous product improvement.
• Product & Application Expertise: Maintain deep knowledge of product lines, including features, specifications, and application requirements, to provide informed recommendations and training to internal teams and customers.
• Performs other related duties as required and assigned.

The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

WORK LOCATION

This position may be based in Menasha, WI; Olathe, KS (Kansas City metro); or remote (nationwide), depending on experience and business needs.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time other than the TN1 Visa (Canadian).

#LI-REMOTE

How Does FTI Give YOU the Chance to Thrive?

If you're energized by new challenges, FTI provides you with many opportunities. Joining FTI opens doors to redefine what's possible for your future.

Once you're a team member, you're supported and provided with the knowledge and resources to achieve your career goals with FTI. You're officially in the driver's seat of your career, and FTI's career development and continued education programs give you opportunities to position yourself for success.

FTI is a "merit to the core" organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package.

Benefits are the Game-Changer

We provide industry-leading benefits as an investment in the lives of team members and their families. You're invited to review the full list of FTI benefits available to regular/full-time team members. Start here. Grow here. Succeed here.

Faith Technologies, Inc. is an Equal Opportunity Employer veterans/disabled.

Employment is contingent upon successfully passing a background and drug test