Volunteer In Patient Unit Reception

Administrative volunteers provide critical support with theday-to-day workings of Rainbow Hospice and Palliative Care. Thesevolunteers work in many different capacities throughout the organizationsupport staff and patient care and helping with special projects. The reception office volunteer would greets visitors and notify staff or their arrival with excellent interpersonal and customer service skills.


Other responsibilities may include:

• Assists in various office activities which may include, but are not limited to:

• Copying and scanning
• Filing
• Mailings
• Answering or making phone calls
• Assembling charts
• Data processing and management
• Special projects
• Reception/greeter
• Other responsibilities as directed.

• Maintains open communication, reporting regularly to the volunteer coordinator.
• Documents volunteer time and activity in an accurate and timely manner.
• Maintains confidentiality at all times.
• Adheres to Rainbow Hospice policies and procedures.
• Completes the mandatory annual education.
• Meets all health requirements set by Rainbow Hospice.
• Participates in volunteer support and educational in-services.
• Assists in training of new volunteers as appropriate.
• Other responsibilities as directed.

Skills & Requirements


Day(s) Needed:Weekdays/Weekends

Time(s) Needed:One or Two times a week.Office Hours Monday - Friday 8:00 AM - 12:30 PM Saturday and or Sunday any hours

Location: 7435 W Talcott Ave 4th Floor, Chicago, IL 60631

• Must be at least 18 years of age.
• Successful adjustment to personal losses and no personal loss within past 12 months.
• Successful completion of volunteer training program.
• Clearance from appropriate health screenings and background check.
• Agree to mandatory policy statements.
• Minimum commitment of 1 year of service.
• Supportive of hospice concept, and willing to serve others in a volunteer capacity.
• Comfortable working with families with different cultural and religious values.
• Excellent communication skills.
• Previous volunteer experience preferred.
• Independent means of transportation.

Rainbow Hospice and Palliative Care

Rainbow Hospice is a nonprofit organization serving terminally ill patients and their families in Chicago and surrounding counties. Rainbow Hospice enables people to live with dignity and hope while coping with loss and the end of life. Rainbow Hospice offers extensive bereavement services, including the Good Mourning program for bereaved children, teens and their families as well as a Community Speakers Bureau, the Rainbow Hospice LIFE Institute for Learning and the award winning Rainbow Hospice Ark, an Inpatient Unit.