Lead Automation Maintenance Technician

Who we are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need


Symbotic is looking for a Lead Automation Maintenance Technician to lead a team of technicians in maintaining and repairing our cutting-edge automated and robotic systems. In this role, you will become the expert on Symbotic's automation technology, including Automated Adapters, Vertical Lifts, and our fleet of robotic vehicles. You'll be responsible for ensuring the ongoing operation and maintenance of automated adapters and their interfaces within the Symbotic structure. Additionally, you will provide training and support to team members on system operations and maintenance.


What we do


The Lead Automation Maintenance Technician is a key member of the Customer Operations organization, which oversees the daily operations of Symbotic's robotic material handling systems. This team is dedicated to achieving operational excellence by collaborating closely with our onsite customers to ensure top-tier quality, safety, and system performance. The Customer Operations organization drives operational excellence by engaging and partnering with our onsite customers to drive best-in-class quality, safety and system performance.


What you'll do

• Perform inspections on systems associated with Automated Storage and Retrieval System of automated robotic vehicles and Automated Adapters/ Lifts.
  
  

• Support and lead continuous operation by adjusting, calibrating, repairing, replacing or modifying system components.
  
  

• Process and monitor the flow of the automated storage and retrieval system, through means of the adapters, including manual inbound, automatic inbound, automatic outbound, to achieve maximum throughput and cases per hour.
  
  

• Troubleshoot automated robotic vehicle anomalies and stoppages using schematic and wiring diagrams as well as advanced test equipment. In addition to troubleshooting skills in electro-mechanical diagrams.
  
  

• Ensure quality maintenance and complete documentation via the Computerized Maintenance Management System (CMMS).
  
  

• Effective communication of production impacting problems and suggested actions, including approximate time required for corrective and emergency maintenance to required team members.
  
  

• Responsible for cleanup of equipment and removal of replaced parts from work areas after repairs are completed.
  
  

• Responsible for automated robotic vehicle recovery in the Symbotic Matrix select system to include working in restrictive environments.
  
  

• Responsible for minor utility work such as machining holes, brackets; cutting steel; aligning sensors; attaching Unistrut; etc.).
  
  

• Other duties as assigned.
  
  

What you'll need

• Associate degree and/or certification in electronics, automotive, automation, manufacturing or equivalent work experience required.
  
  

• Minimum of 5 years' experience in mechanical automation systems.
  
  

• Be proficient in performing all Inspection functions.
  
  

• Strong electro-mechanical skills.
  
  

• Strong experience with PLC (Programmable Logic Controller) knowledge and troubleshooting.
  
  

Our Environment

• Approximately 75% of time will be spent on a construction site with PPE required (hard hat, safety vest, steel toes, eyeglasses, ear protection, fall protection (e.g., safety harness).
  
  

• There will be steep stairs to climb into the structure. You may be required to routinely walk up and down stairs to navigate the automation structure.
  
  

• You will regularly be near railings that are high off the ground.
  
  

• Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes. Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit.
  
  

• Frequent ability to safely and efficiently lift items weighing up to 50lbs and move items weighing up to 80lbs.
  
  

• Stand/walk for up to 10-12 hours and is frequently required to walk and reach with hands and arms.
  
  

• The employee is routinely required to work at heights of up to 45 feet and within restrictive areas of 24 inches. Where you may need to be able to stand, climb, balance, stoop, kneel, crouch, or crawl.
  
  

• Must be capable of occasional and/or continuous feeling, seeing, hearing, bending, twisting, stooping, pushing, pulling, balancing, gripping, climbing, crawling, sitting, handling objects, and repetitive movement using both hands and feet. Must comply with all safety requirements and protocols, including without limitation Lock out tag out safety protocols and fall protection safety protocols.
  

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About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work - for you and the world. That's why we're proud to be an equal opportunity employer.


We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.


The base range for this position in the posted location is $31.00 - $35.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.