Veterinary Technician

Date posted: July 16, 2026 Pay: $18.00 - $22.00 per hour Job Description: Veterinary Technician Vetopia Animal Health 1043 Executive Dr, Hixson, TN 37343 Location: Chattanooga / Hixson, TN Type: Full-Time Pay: $18.00 – $22.00 per hour About Vetopia Vetopia is a privately owned veterinary practice reimagining care through intentional design, collaborative medicine, and human-centered systems. We believe better care for pets starts with better care for people. We are Fear-Free, tech-forward, and deeply committed to building a workplace grounded in trust, clarity, collaborative decision-making, and accountability. Role Purpose The Veterinary Technician plays a key role in supporting medical excellence, team cohesion, and daily hospital flow. Your presence, communication, and reliability help keep the day running smoothly while you grow your clinical skills alongside a supportive team. Reports To Practice Lead / Lead Veterinarian Employment Type and Schedule Full-time. Schedule and days to be coordinated based on hospital needs and candidate availability. What You'll Do — Clinical Care IV catheter placement, venipuncture, blood draws (preferred but not required) Anesthesia monitoring and recovery Dental cleanings and radiography Diagnostic testing and patient preparation Fear-Free handling and patient comfort Maintain accurate medical history and documentation Support client education Room turnover — cleaning and disinfecting exam rooms between patients to prevent the spread of contagious disease What You'll Do — Client Communication and Phone Duties As a technician, you serve as the clinical voice of the practice on the phone. Your medical knowledge allows you to handle calls that go well beyond scheduling. Phone triage — assess symptom descriptions from pet owners and determine whether a situation requires emergency care, a same-day visit, or a scheduled appointment Medical questions — answer questions about symptoms, dietary needs, and general animal care within your scope Medication and aftercare — explain how to administer prescriptions at home and relay post-operative care instructions Client follow-ups — check in on hospitalized or recovering patients to monitor progress and flag concerns to the veterinarian Doctor communication — triage incoming questions and escalate complex, diagnosis-dependent, or urgent inquiries directly to the veterinarian Scheduling — book appointments, surgeries, and specialized visits Prescription refills — process refill requests and confirm veterinarian approval before release Documentation — accurately log call details into the patient’s medical record, which serves as a legal document for the practice What You'll Do — Team Support and Flow Support daily workflow planning and task coordination Anticipate needs during busy periods Collaborate closely with team members What You'll Do — Training and Growth Open to learning and skill development Receptive to feedback and mentorship Demonstrate dedication to advancing clinical skills What You'll Do — Communication and Culture Demonstrate approachability and professionalism Maintain open body language, eye contact, and a positive tone Greet teammates and contribute to a welcoming environment Contribute to a culture of openness, trust, respect, and clear communication What We're Looking For 2+ years of hands-on veterinary clinical experience Solid technical foundation with room to grow Clear, respectful, and proactive communicator Comfortable with collaborative decision-making and accountability Open to feedback and continuous improvement Accountable, emotionally mature, and team-oriented Licensure is welcome but not required. Mindset, communication, and fit matter most. What You'll Get Competitive pay based on experience ($18–$22/hour) PTO Health insurance reimbursement CE allowance Scrub & Shoes allowance Employee discount program Fear-Free certification covered A meaningful voice in how the practice operates and evolves A thoughtful, supportive, mission-aligned team Apply If You… Care about how people feel working alongside you Are passionate about low-stress, Fear-Free handling Enjoy building collaborative relationships with pet owners and teammates Value clarity, trust, and accountability Want to help build something intentional, modern, and human Job Details Job Type: Full-Time Benefits: PTO, Health insurance reimbursement, CE allowance, Scrub allowance, Employee discount Work Location : In person - Hixson, TN Benefits: Continuing education credits Employee discount Flexible schedule Paid time off Application Question(s): Which clinical skills do you have hands-on experience with? Have you handled phone triage or client calls in a clinical setting? If so, describe your experience briefly. Are you familiar with Fear-Free or low-stress handling techniques? How do you prefer to communicate with teammates when things get busy or stressful? Experience: Veterinary technician: 3 years (Preferred) Work Location: In person #J-18808-Ljbffr