Tax Assistant

Salary : $38,958.40 - $44,802.16 Annually
Location : Government Center, 201 N. Chestnut Street, Winston-Salem, NC
Job Type: Full Time
Job Number: 08951
Department: Tax Administration
Opening Date: 08/03/2026
Closing Date: 8/13/2026 11:59 PM Eastern


General Statement of Duties
Forsyth County's Tax Administration is looking for a motivated individual for a Tax Assistant. Tax Assistants have the opportunity to provide excellent customer service to the citizens of Forsyth County. The Tax Assistant should be familiar with the N.C. General Statutes regarding the listing, valuation, and taxability of such property and how to process tax records within the tax software system. A Tax Assistant must be able to review and process information monthly resulting in the correct billing of motor vehicles within the state vehicle registration system. Tax Assistants should be able to display good judgment and defend personal property assessments, and process refunds when applicable. The employee should also be able to perform real property ownership transfers, maintain mailing addresses, and process other data related to real property records within the tax system. Cashiering/Cash handling experience is a plus. A Tax Assistant should be familiar with the laws governing tax relief and be able to answer general questions from citizens with minimal assistance.

Distinguishing Features


An ideal candidate should have the following knowledge, skills and abilities:
Working knowledge of the various functions within the Tax Assessor's Office

Working knowledge of appropriate office practices and procedures

Ability to communicate effectively in person and by telephone

Ability to operate modern office equipment

Ability to deal with others tactfully and courteously over the telephone and in person

Ability to gather and give information and instructions regarding departmental policies and procedures

Ability to type with accuracy at the speed required by the particular position

Ability to maintain effective working relationships with other employees

Ability to record and review information

Minimum Education and Experience


Graduation from high school or GED plus two years of experience in clerical work, preferably involving public contact.

An equivalent combination of education and experience may be considered for minimum qualification requirements.

A valid Drivers License is required.
Essential Duties and Responsibilities


Essential duties include but are not limited to:
Reviews various documents, forms and printouts for accuracy and completeness.

Enters relevant information into a computer system; accesses information as needed.

Files listing cards and other documents as required.

Sketch codes residential property record cards.

Edits new property record cards for changes; checks for accuracy.

Prepares and processes tax listing forms for billing purposes.

Posts pertinent information to various records, using reference manuals, and established guidelines and procedures.

Greets and responds to inquiries from the general public regarding real estate records, tax listing, tax values; refers questions to appropriate staff on specialized areas.

Performs related work as required.
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These links do not apply to positions that are Part Time, no benefits.
01


The following supplemental questions may be used as a scored evaluation of your knowledge, skills and experience. Be certain that the choices you make correspond to the information you have provided on your application. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during a hiring interview. By completing this supplemental evaluation you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the hiring manager. Any misstatements or falsification of information may eliminate you from consideration or may result in dismissal. "See resume" is not an acceptable answer to the questions.

• Yes, I accept and agree
• No, I do not agree

02


Do you have a valid driver's license?

• Yes
• No

03


What best describes your level of completed education?

• Did not finish High School
• High School Diploma or GED
• Some College
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Doctoral Degree

04


What best describes your experience in clerical work, preferably involving public contact?

• No experience
• Less than 2 years
• 2 years to less than 4 years
• 4 years to less than 6 years
• 6 years to less than 8 years
• 8 years to less than 10 years
• 10 years or more

05


What best describes your experience working with the general public?

• No experience
• Less than 2 years
• 2 years to less than 4 years
• 4 years to less than 6 years
• 6 years to less than 8 years
• 8 years to less than 10 years
• 10 years or more

06


What best describes your years of customer service experience?

• No experience
• Less than 2 years
• 2 years to less than 4 years
• 4 years to less than 6 years
• 6 years to less than 8 years
• 8 years to less than 10 years
• 10 years or more

07


What best describes your experience working in a tax office?

• No experience
• Less than 2 years
• 2 years to less than 4 years
• 4 years to less than 6 years
• 6 years to less than 8 years
• 8 years to less than 10 years
• 10 years or more

08


What best describes your years of experience working in a call center?

• No experience
• Less than 2 years
• 2 years to less than 4 years
• 4 years to less than 6 years
• 6 years to less than 8 years
• 8 years to less than 10 years
• 10 years or more

09


How many years of experience do you have handling money / being a cashier?

• No experience
• Less than 2 years
• 2 years to less than 4 years
• 4 years to less than 6 years
• 6 years to less than 8 years
• 8 years to less than 10 years
• 10 years or more

10


Will you be able to attend schools or training that may require you to spend one or more nights away from home?

• Yes
• No

Required Question