Director, Operations

Company Alaska Airlines The Team Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you. Role Summary The Director Station Operations sets the long‑term strategy for driving a safe, reliable operation while maintaining the highest standards in customer service for Alaska Airlines (AS) and Hawaiian Airlines (HA). As a people leader, this role establishes strategic goals and direction for a team of operational leaders to ensure the station(s) they are responsible for meet performance objectives and compliance guidelines, and regularly evaluates facility plans to ensure optimum efficiency, productivity, and financial performance. Key Duties Establish strategic goals and direction for a team of station leaders. Set long‑term strategy for operational plans to ensure the station meets performance objectives and compliance guidelines. Evaluate facility plans regularly to ensure optimum efficiency, productivity, and financial performance of station(s) of responsibility. Shape culture of the team through action, presence, and reinforcement of behaviors, including open and honest, clear, two‑way communication with front‑line and field supervisory staff. Oversee procedures for new station operations, coordinate with other departments to provide assistance and ensure all start‑up requirements are met. Influence between all stations within designated region and provide strategic recommendations to other appropriate stations and regions to ensure adequate support services are provided. Develop budget for region and review regularly to ensure financial objectives and all guidelines are met. Manage alliance, supplier, and CPA (capacity purchase agreement) relationships. Establish strong, collaborative relationships with union leadership. Develop people through effective performance management and ongoing feedback, focusing on fostering strategic and systems thinking, development of talent, and succession planning across teams and disciplines. Facilitate succession planning and career progression through the identification of career development opportunities via developmental assignments and formal/informal training. Required: Job‑Specific Experience, Education & Skills 8 years of experience in same field or related area. 5 years of leadership experience, with at least 2 years directly leading people. Bachelor’s degree, or an additional two years of relevant training/experience in lieu of this degree. Strong track record of effectively managing teams, with experience developing and mentoring employees through engagement. Strong track record delivering on all required performance metrics, goal and objectives as directed. Working knowledge of fiscal control systems, staffing processes, safety, and security compliance. Sound, strategic thinker with a track record of demonstrating good judgement, strong business acumen, and executing plans with a sense of urgency and a mind for safety. Skilled at making and defending tough decisions, while demonstrating care and concern for the opinions of others, both inside and outside the organization. Excellent communication skills (verbal, written, and interpersonal). Proactive, enthusiastic, creative, and willing to try new approaches. Ability and willingness to travel extensively (70‑80%). High school diploma or equivalent. Minimum age of 18. Must be authorized to work in the U.S. Job‑Specific Leadership Expectations Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. Active listener who values differing perspectives and fosters a safe environment. Salary Range $124,800 - $193,450 / year Total Target Compensation Range (incl. Bonus & Equity) $162,240.00 - $251,485.00 Salary Details The pay range and total target compensation package listed above is the expected pay offered for this position at the start of employment. Your pay will be based on multiple factors, including and not limited to location, your relevant experience/level, experience level, and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees. Alaska/Hawaiian/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate. Note We don't typically hire at the top of the range. Total Rewards Free stand‑by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air with high priority status Select number of confirmed travel credits provided annually Comprehensive well‑being programs including medical, dental and vision benefits Generous 401k match program Annual bonus plans Generous holiday and paid time off Airport SIDA Badge Requirements Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. Equal Employment Opportunity Policy Statement It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. To Implement This Policy, We Will Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; Ensure that employment decisions are based only on valid job requirements; and Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post‑offer and/or pre‑employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety‑sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. Application Deadline Apply by 7:00 PM Pacific Time on 7/24/2026 FLSA Status Exempt Employment Type Full‑Time Regular/Temporary Regular Location Honolulu Job Locations USA-HI-Honolulu #J-18808-Ljbffr