Senior Infrastructure Engineer - Real-Time Medical Streaming (WebRTC)

Senior Infrastructure Engineer – Real-Time Streaming

About PreciPoint Inc. PreciPoint Inc. is a MedTech company delivering mission-critical digital pathology and real-time medical streaming solutions to healthcare providers worldwide. The company operates at the intersection of medical imaging, real-time communication, and secure infrastructure, enabling clinicians and researchers to collaborate and deliver care with precision and reliability. PreciPoint develops and deploys medical-grade systems that must operate reliably in regulated healthcare environments, including hospitals and research institutions, where performance, security, and uptime are critical.

Position Summary The Senior Infrastructure Engineer – Real-Time Streaming is responsible for designing, operating, and scaling PreciPoint's infrastructure supporting WebRTC-based real-time medical streaming systems across cloud, hybrid, and on-premise environments. This role focuses on low-latency, high-availability communications infrastructure used in clinical environments, where reliability, security, and regulatory compliance are critical. This is a hands-on senior engineering role responsible for infrastructure architecture, deployment, monitoring, and operational reliability, while also supporting customer deployments and hospital IT integrations. The role operates at the intersection of: real-time communications infrastructure, cloud and hybrid infrastructure engineering, networking and Linux systems administration, healthcare-grade system reliability and security.

The engineer will collaborate closely with engineering, product, and customer teams and will regularly work with customer IT departments during system deployment and integration.

Essential Duties and Responsibilities

• Real-Time Streaming Infrastructure
• Operate, optimize, and troubleshoot WebRTC-based real-time streaming systems
• Ensure low latency, high availability, and stable connections across diverse hospital and enterprise networks
• Configure and maintain STUN/TURN servers and streaming services
• Diagnose and resolve connectivity issues across NAT, firewall, and enterprise network environments
• Support architecture decisions for scalable real-time communications infrastructure
• Lead technical onboarding and infrastructure integration for new customer deployments, working directly with hospital IT teams to implement systems within clinical network environments.
• Serve as the technical liaison between customers, engineering, and partners, providing deployment support and resolving infrastructure or connectivity issues (1st and 2nd level).
• Infrastructure & Platform Operations
• Design, deploy, and maintain cloud, hybrid, and on-premise infrastructure environments
• Build and maintain infrastructure using Infrastructure-as-Code tools such as Terraform and Ansible
• Automate provisioning, configuration, and lifecycle management of infrastructure environments
• Ensure scalability, reliability, and availability across global deployments
• Support infrastructure planning for new product capabilities and customer deployments
• Networking & Security
• Design and maintain network architectures supporting real-time communications systems
• Configure and manage firewalls, VPNs, NAT traversal, secure tunneling, and routing
• Support customer IT and security teams during deployment validation, security reviews, and infrastructure audits
• Ensure secure data transmission aligned with healthcare data security standards
• System Administration
• Administer and maintain Linux-based systems
• Configure and manage NGINX for reverse proxying, load balancing, and secure access
• Maintain high system uptime through proactive monitoring and maintenance
• Support rapid response to operational incidents
• Containerization & Deployment
• Build and maintain Docker-based infrastructure and services
• Deploy containerized workloads across cloud and on-premise environments
• Ensure infrastructure is reproducible, scalable, and maintainable
• Identity & Access Management
• Configure and maintain identity and access management solutions including: SSO, SAML, OAuth2, role-based access control
• Integrate systems with hospital identity providers and enterprise authentication platforms
• Observability, Reliability & Incident Response
• Build and maintain monitoring, logging, and metrics pipelines
• Detect and resolve system performance issues proactively
• Participate in incident response, root cause analysis, and operational improvements
• Ensure operational visibility across all deployed environments
• Data Integrity & Recovery
• Design and implement backup, restore, and disaster recovery strategies
• Validate recovery processes and ensure data integrity
• Ensure availability and protection of sensitive medical and operational data

Minimum Qualifications

• Strong hands-on experience operating WebRTC-based real-time streaming infrastructure
• Familiarity with WebRTC technologies including: STUN / TURN, RTP, ICE negotiation, DTLS-SRTP
• Advanced experience with Infrastructure-as-Code tools such as Terraform and Ansible
• Deep expertise in Linux system administration
• Strong experience deploying and managing Docker-based services
• Solid understanding of networking fundamentals including: TCP / UDP, NAT traversal, VPNs, firewalls
• Experience operating STUN/TURN infrastructure
• Experience with identity and access management systems such as: SSO, SAML, OAuth2
• Experience supporting mission-critical production systems
• Ability to work directly with customer IT teams during deployments

Preferred Qualifications

• Experience working in MedTech, HealthTech, or other regulated industries
• Familiarity with HIPAA, GDPR, or healthcare security frameworks
• Experience supporting hospital or clinical IT environments
• Exposure to Kubernetes or container orchestration platforms
• Experience working with low-latency real-time communication systems

Professional & Personal Requirements

• Excellent written and verbal communication skills
• Strong technical documentation practices
• Ability to explain complex infrastructure topics to non-technical stakeholders
• Comfortable working independently in a remote, international team environment
• Strong problem-solving ability and ownership mindset
• Fluency in English (written and spoken)

We are an Equal Employment Opportunity Employer and we do not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law.