Access Center Case Manager

Job Information JOB TITLE : Access Center Case Manager REPORTS TO : Housing Systems Senior Manager SCHEDULE : Monday-Friday (9:00am-5:30pm) LOCATION : Venice, CA, Access Center, On-site STATUS : Full-Time, 40 hrs/wk, Non-Exempt DRIVER POSITION : Yes SALARY RANGE : $24.00/hr About the Role The Access Center Case Manager position will support the flow and responsibilities of Access Center Programming and Case Management. The Access Center Case Manager will have a caseload of members working towards a variety of goals. This role is an integral part of case management services at SPY. Responsibilities Support Access Center Case Management Team in day-to-day operations and programming of the Access Center Run front desk operations on a rotation basis, ensuring members are connected with needed programs and services Conduct intakes, assess needs, and refer new youth to needed services/programs such as housing, mental health, benefits, education, and employment as needed Use a harm reduction, trauma-informed, housing‑first model when working with youth Provide mediation and crisis intervention to youth as needed Participate in a team approach to developing youth‑driven treatment plans, case summaries, and progress reports as needed Work within the Coordinated Entry System (CES), utilizing HMIS and SPY Database to track and record Drop‑in Case Management data Prepare data collection and analysis, monthly reports, and program administration duties in a timely fashion Advocate by attending external community meetings with government agencies and community groups Support members with housing and health and wellness goals Work collaboratively across internal departments and assist with general SPY programming as needed Work within established legal and ethical guidelines Ability to work nights/weekends in the near future Other duties as assigned to support the mission of the program and organization Requirements Bachelor's Degree in Social Work, Psychology, Sociology or a related field is preferred 1-2 years of experience in social services or a related field is required 1+ years of experience providing direct services to high‑risk youth, including counseling and advocacy, is preferred Experience providing direct services to high‑risk youth is preferred 1+ years of experience working in an Access Center environment is preferred Working knowledge of child and adolescent social, emotional, and cognitive development, trauma‑informed care, and harm reduction service model Commitment to and passion for the mission, vision, values and culture of SPY Self‑starter willing to drive innovative solutions for an emerging organization Ability to work in a fast‑paced environment that requires effective collaboration with a variety of organizations and individuals Great communication and organizational skills Proficient in Microsoft Office and Google Drive Must have reliable transportation, a valid California driver's license, and proof of current insurance Work Environment and Physical Requirements Prolonged periods of sitting at a desk and working on a computer Changes in the environment, such as the office or outdoors Physical effort/lifting, such as sedentary — up to 15-20 pounds at times Special Conditions Mandated Reporting Requirements : All SPY employees are mandated reporters and are legally required to report any reasonable suspicion of child, elder, or dependent adult abuse or neglect. COVID-19 Vaccination Requirements : Effective August 9, 2021, the State Health Officer has mandated that all workers, paid or unpaid, in homeless services organizations must provide proof of vaccination. If eligible for a booster shot, proof of booster is also required. Please submit proof of vaccination to View email address on click.appcast.io. To request a reasonable accommodation or exemption, please get in touch with HR at the same email address. These accommodations are not guaranteed. Driver Position Requirements : Applicants are required to provide a copy of their driving record from the Department of Motor Vehicles, along with a copy of their valid driver’s license and proof of insurance. Job offers are contingent upon a satisfactory driving record. Driving is an essential job function and may not be reasonably accommodated. Benefits Safe Place for Youth offers a competitive benefit package including comprehensive health coverage, 403(b) with agency contribution, and ample paid time off. We also offer unique perks including professional development opportunities tailored to your individual career growth. EEO Statement All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. Safe Place for Youth does not discriminate on the basis of any protected status under federal, state, or local law. Safe Place for Youth is an equal opportunity employer committed to a diverse and inclusive workforce. The organization will also consider employment‑qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring. #J-18808-Ljbffr