Senior Project Manager

Senior Project Manager

The Senior Project Manager is responsible for the managing and implementing of NWN based business solutions with quality, within scope and to ensure deliverables are on time and conform to processes and standards meeting customer's requirements.

Responsibilities include:

• Managing a project portfolio of 10—15 projects including large-scale and/or complex projects, across multiple service offerings, while maintaining 80% billable utilization.
• Driving project and portfolio success: Maintaining high customer satisfaction while keeping projects on schedule and within budget.
• Defining project scope, objectives, and deliverables. Creating detailed project plans, including timelines, milestones, and resource allocation.
• Monitoring project budgets, controlling costs, and ensuring the project stays within financial constraints. Ensuring proper change control when scope or controls merit additional cost coverage.
• Leading project teams including task assignment, resource management, and fostering collaboration among team members.
• Identifying potential project risks, developing mitigation strategies, and handling or escalating issues as they arise.
• Main point of contact for stakeholders, ensuring clear and effective communication, providing regular project updates.
• Ensuring project deliverables meet quality standards and requirements.
• Engaging with stakeholders to understand their needs, managing their expectations and ensuring client satisfaction.
• Tracking project progress, using project management tools to monitor performance and present status reports.
• Maintaining comprehensive project documentation, including plans, reports, and records which are accessible to the organization.
• Managing changes to the project scope, timeline, or budget and ensuring changes are communicated effectively.
• Understanding and articulating all NWN service offerings and capabilities.
• Representing NWN with contractors, suppliers, customers, departments, and other parties as required.
• Ability to provide mentoring and/or coaching of Project Managers and Project Coordinators.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications include:

• Bachelor's Degree in Arts/Sciences (BA/BS) or equivalent work experience. Required
• 8+ years of experience with IT project management experience. Required
• 8+ years of experience developing project plans including a project plan that includes the charter, scope, project management approach, management plans, statement of work, cost estimates, schedule. Required
• 8+ years of experience working with cross-functional teams and staff of all levels. Required
• Business Analysis with the ability to collect and develop business and technical requirements. (High proficiency)
• Knowledge of project management best practices (PMBOK traditionally). (Medium proficiency)
• Management of project financials including forecasting, 3rd party cost controls, and budget baseline. (High proficiency)
• Management tool, such as ServiceNow Project Management Module, MS Project or Excel. (High proficiency)
• Demonstrated ability to manage multiple competing priorities. (Medium proficiency)
• Excellent problem solving and negotiation skills. (Medium proficiency)
• Exceptional client facing communications and presentation skills. (High proficiency)
• PMP Certification Required

Remote: Job duties are performed from the employee's home or another approved remote location. Remote employees are expected to maintain productivity, communication, and availability during agreed-upon working hours, in alignment with company policies.

Requires Travel - Yes

Requires Overtime - Yes

At NWN, we provide a comprehensive benefits package to support your well-being in and out of work. This includes medical, dental, and vision plans, Health Savings Account (HSA) and Flexible Spending Accounts (FSAs), income protection through disability and life insurance, and a 401(k) with company match. Enjoy unlimited PTO, paid company holidays, hybrid/remote work, paid bonding leave for eligible employees, employee discounts, and access to our Employee Assistance Program (EAP). Additional offerings include accident, critical illness, long-term care, and hospital indemnity coverages, legal and identity theft protection, pet insurance, supplemental life insurances, referral bonuses, charitable donation matching, and allowances for eligible roles. Join a team that values the health and wellbeing of all our employees!

All offers of employment at NWN are contingent upon the successful completion of a comprehensive background check. This process ensures a safe and secure work environment for all employees.

NWN is an Equal Opportunity Employer: NWN provides equal employment opportunity to all employees and applicants for employment free from unlawful discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, marital status, sexual orientation or any other status or condition protected by local, state or federal law.