Business Admin Team Member

Job Description

Job Description

Position: Business Administrator
Employment Type: Full-Time | 32–40 Hours per Week
Industry: Cosmetic Surgery, Medical Aesthetics & Wellness

About Austin Cosmetic Surgery

At Austin Cosmetic Surgery, we believe exceptional patient care begins long before a patient enters the operating room. Led by Dr. Michelle Cabret, our practice combines advanced cosmetic surgery, medical aesthetics, and wellness services to deliver a comprehensive, highly personalized patient experience.

We are seeking a highly organized, detail-oriented, and motivated Business Administrator to help oversee the daily business operations of our growing practice.

This is an ideal opportunity for someone who thrives in a fast-paced, high-end medical environment, takes ownership of their responsibilities, and understands that operational excellence is just as important as exceptional patient care.

Key Responsibilities

Business Operations & Administration

• Support the day-to-day administrative and business operations of the practice.

• Maintain organized, efficient workflows across clinical, surgical, and administrative departments.

• Assist leadership with implementing and maintaining operational policies and procedures.

• Manage vendor relationships, purchasing, office supplies, and inventory oversight.

• Coordinate administrative projects and ensure deadlines and deliverables are met.

• Identify opportunities to improve efficiency, productivity, and the overall patient experience.

Financial & Revenue Management

• Assist with accounts payable, accounts receivable, invoicing, and payment reconciliation.

• Monitor outstanding patient balances and support timely collections.

• Maintain accurate financial records, reports, and transaction documentation.

• Assist with expense tracking, budgeting, and financial reporting.

• Support patient financing processes, surgical payment schedules, and financial agreements.

• Work closely with leadership to identify opportunities for revenue growth and cost management.

Patient Experience & Practice Support

• Help maintain a polished, professional, and welcoming environment for patients.

• Support patient scheduling, surgical coordination, and administrative communication as needed.

• Assist with resolving patient concerns professionally, discreetly, and efficiently.

• Ensure patient documentation, financial agreements, and administrative records are accurate and complete.

• Uphold the highest standards of patient confidentiality and HIPAA compliance.

Team & Leadership Support

• Work directly with practice leadership to support operational goals and business initiatives.

• Assist with employee onboarding, scheduling, and administrative HR functions.

• Help establish accountability through organized reporting, follow-up, and task management.

• Facilitate communication between departments to ensure smooth daily operations.

Qualifications

Required:

• 3–5 years of experience in business administration, office management, or medical practice operations.

• Strong organizational, multitasking, and problem-solving abilities.

• Experience with financial administration, payment processing, and basic accounting principles.

• Proficiency in Microsoft Office, Google Workspace, and business management software.

• Excellent written and verbal communication skills.

• High level of professionalism, discretion, and attention to detail.

• Ability to work independently, prioritize competing responsibilities, and take initiative.

Strongly Preferred:

• Previous experience in cosmetic surgery, plastic surgery, dermatology, medical aesthetics, or a high-end medical practice.

• Familiarity with electronic medical records (EMR) and practice management systems.

• Experience with Modernizing Medicine (ModMed).

• Experience with QuickBooks, financial reconciliation, and operational reporting.

• Understanding of elective, cash-pay medical practices and patient financing.

• Experience supporting multiple departments in a growing medical business.

Who We're Looking For

We're looking for someone who is more than an administrator. We want a proactive problem-solver who thinks like a business owner.

Our ideal candidate:

• Is exceptionally organized and doesn't need to be micromanaged.

• Anticipates needs and solves problems before they become larger issues.

• Understands the importance of both financial performance and patient satisfaction.

• Is comfortable holding themselves and others accountable.

• Thrives in a dynamic environment where no two days are exactly alike.

• Takes pride in creating systems, improving processes, and making a meaningful impact.

• Understands that discretion, professionalism, and exceptional service are nonnegotiable.

Why Join Austin Cosmetic Surgery?

You'll become part of a dedicated, ambitious team that is passionate about delivering extraordinary patient outcomes and experiences.

We value individuals who bring fresh ideas, take initiative, and want to grow alongside a successful and evolving practice.