Customer Service Representative, Parking and Commuter Services

Customer Service Representative, Parking and Commuter Services Apply now Job no: 552499 Work type: Staff Location: San Marcos Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time, On-site (work in-person at business location) Job Overview Under general supervision, this position is responsible for providing optimum customer service and lead direction to student assistants at the Parking and Commuter Services (PACS) Administration service center. Responsibilities Cash handling, processing payments for parking permits, parking citations/penalties, transportation programs. Entering data into a financial system. Balancing and reconciling cash drawers and deposits on a daily basis. Position Summary This is a full-time, non-exempt position, which will lead toward permanent status following the successful completion of a probationary period. Pay, Benefits, and Work Schedule Anticipated Hiring Salary Range: $3,565 - $3,936 per month (step 1 - step 6) CSU Classification Salary Range: $3,565 - $5,092 per month Salary is commensurate with the background and experience of the individual selected. Eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. 15 paid holidays offered each year; 14 scheduled on specific days and a Personal Holiday that may be taken any time during the year. This position is required to work in person on campus. Equal Employment Opportunity Statement California State University San Marcos is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. Legal Obligations Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at View phone number on click.appcast.io or e-mail: View email address on click.appcast.io. Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. #J-18808-Ljbffr