Premium Accounting Representative

Premium Accounting Representative Work in a supportive and collaborative environment to ensure accurate and timely processing of premium payments for policyholders, agents, and overall financial operations. Responsibilities Process all forms of premium payments, including list billing, returns, and direct payments. Manage daily completion of WMS items. Monitor and balance suspense accounts. Process returned items and support policy reinstatements. Respond to phone calls and chats related to Premium Accounting inquiries. Update agent and client information, including address and email changes. Correspond with agents, policy owners, and bank personnel regarding payment processes. Prepare and mail premium payment letters and verify billing/lapse notices. Research and resolve past‑due policies. Perform additional duties as assigned to support business needs. Conduct all work in accordance with laws, regulations, and the iA Financial Group Code of Conduct. Qualifications & Success Factors Strong attention to detail and accuracy. Clear written and verbal communication skills. Solid research and problem‑solving skills. Organized, prioritizes work efficiently, and manages workflow. Quick learner of new systems and proficiency with MS Office. Comfortable using a 10‑key calculator. Works well independently and as part of a team. Adapts well to change and maintains a positive, learning‑oriented attitude. 2+ years of administrative or customer service experience (preferred). High school diploma or GED. Benefits Health, Dental, and Vision insurance. 401(k) with company match. PTO plan. Employee and family assistance program. Ergonomic furniture program. Performance bonus opportunities. Hybrid work options and modern workspaces. At iA, we support and celebrate diversity. Applicants must be authorized to work for any employer in the U.S. We are unable to support or take over sponsorship of employment visas at this time, including H‑1B visas and participation in STEM OPT work authorizations. Company: American‑Amicable Life Insurance Company of Texas #J-18808-Ljbffr