(USA) Optical Lab Systems Associate

Position Summary... What you’ll do... Troubleshoot system and user issues for example hardware software by utilizing system applications and tools electronic equipment for example meters or internal and external resources for example Information Systems Division thirdparty suppliers and reporting issues and status to manager supervisor or Customer throughout the troubleshooting process Provide support to internal and external Customers by researching data regarding system and network related issues Manage system hardware software and peripheral equipment by installing monitoring maintaining and repairing equipment and ensuring compliance with design or installation specifications Maintain operation of system hardware by monitoring functionality conducting preventative maintenance and identifying reporting or resolving performance issues Perform administrative tasks by creating and distributing pass down notes regarding systems issues creating user access logons and passwords tracking barcodes and identifying and resolving UNIX requests Coordinate and support security measures to safeguard information against accidental or unauthorized damage modification or disclosure by communicating with internal Customers and granting and revoking access to systems and applications Handle systems issues for example system or hardware down by prioritizing issues responding to and resolving issues and conducting followup with internal and external Customers Respond to internal and external Customer calls related to orders claims and damages by researching and resolving systemrelated issues Train associates on system operations for example software applications and supported equipment for example RFvoice units scan guns touchscreens hardware by conducting oneonone training with internal Customers and distributing documents regarding system or equipment processes requirements and procedures Respect the Individual Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunitiesfor all associatesto thrive and perform helps to attract the best talent Respect the Individual Works as a team builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence Respect the Individual Strengthens the team by helping developing and mentoring others recognizes others contributions and accomplishments Act with Integrity Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us Act with Integrity Acts in a selfless manner and is consistently humble selfaware honest fair and transparent Serve our Customers and Members Delivers results while putting the customer first Serve our Customers and Members Makes decisions based reliable information balances short and longterm priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders Strive for Excellence Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience Strive for Excellence Drives continuous improvements is open to and uses newtechnologies and skills and supports others through change At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. The hourly wage range for this position is $20.35 - $22.85* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications:Previous experience using computer software (for example, Microsoft Word, Excel, Outlook, Access), and previous experience installing or troubleshooting computer hardware (for example, installing hard drives, disk drives, memory, printers and drivers, serial and ethernet connections, maintaining servers, switches) OR Previous experience in an optical lab using optical operating software systems (for example, Optifacts, DVI, VisionStar, OMICS) Preferred Qualifications... Consumer Software Development, Microsoft Office, Optical, Troubleshooting Primary Location... 9029 Directors Row, Dallas, TX 75247-5322, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. #J-18808-Ljbffr Socket.dev