Leasing Specialist

Job Summary A Leasing Specialist should focus their efforts on the attraction of qualified residents to their community. You will interact with incoming prospects and match their needs to the perfect home. Your duties will also include exceeding the expectations of the current residents while supporting the property needs. Our Leasing Specialists are critical to building our communities. Every day is an opportunity to turn prospects into loyal residents. Duties / Responsibilities Recruit prospective residents and facilitate rental transactions. Provide community tours, show available homes, highlight amenities and lease homes. Complete lead detail reports, customer information cards, and market surveys. Qualify applicants using our Rental Qualifying Criteria and obtain the required information to process applications. Facilitate move‑ins by securing all necessary documents (e.g., lease agreement, addendums, proper documentation) and ensure the home is ready by the agreed date using the Leasing Specialist Checklist. Educate new residents on community‑specific rules and/or policies, HOA guidelines, and how to use their new home. Follow up on prospects unable to close (phone calls, thank‑you notes, and e‑mails) and attempt to close the sale again or refer to a sister property. Monitor expiring lease agreements and renewals, and work toward renewal. Write and distribute tenant notices, promotional flyers, and community event information. Assist and respond in listening to and visiting with residents (both residents and homeowners) to ascertain requests, comments, and complaints; resolve when able or refer to the property manager. Complete paperwork for homeowner/tenant complaints and property incident reports as needed. Help enforce community policies and HOA guidelines. Assist in placing, removing, and updating all banners, balloons, bandit signs, and flags around the property and other locations where outward marketing is performed. Create marketing strategies including lease specials and/or pricing modifications based on market surveys to stay competitive. The above listing represents the general duties considered essential functions of the job and is not to be considered a detailed description of all the work requirements that may be inherent in the position. Other duties may be assigned, as necessary. Qualifications High School Diploma or equivalent required; some college preferred. At least one year of sales, retail, or leasing experience is a plus. Property Management Software (PMS) experience is a plus. Essential Functions Report to the Office/Community daily to adhere to a schedule that includes weekends and holidays. Ability to access, input, and retrieve information from a computer and/or electronic device. Ability to sit or stand for long periods of time. Ability to move around the work environment, including stairs and construction sites. Lift or move items up to 25 pounds. Reasonable Accommodations Statement: If you require reasonable accommodation to perform the duties outlined in this Scope of Work (SOW) due to a disability or any other protected characteristic, please contact [View email address on click.appcast.io]. We are dedicated to collaborating with you to identify and implement appropriate accommodations that enable you to fulfill the requirements of the Scope of Work. Wan Bridge is an equal opportunity employer. #J-18808-Ljbffr Wan Bridge Group