Assistant Service Manager ($31.01)

Division: Apartments - On-Site (Apt OnSite) Position Summary: The Assistant Service Manager coordinates team and contractor activities, and performs hands‑on maintenance to ensure a safe, well‑maintained community. Ensures community common areas and grounds are consistently maintained to company standards, proactively identifying and resolving any potential hazards. Provides excellent customer service by anticipating customers’ needs, addressing questions and concerns promptly and professionally. Oversees team productivity through completion of service requests, vacant apartment maintenance, and general community maintenance repairs. Provides hands‑on training, mentorship, and field guidance to maintenance associates. Maintains accurate records of work performed utilizing the appropriate operating platform. Maintains a well‑organized maintenance shop and oversees the timely ordering of parts and supplies to support efficient operations. Additional Skills: Expertise in plumbing, electrical, heating, ventilation, and air conditioning (HVAC), appliance repair and apartment turnover preferred. Preferred Education: High School Diploma or General Educational Development (GED) or equivalent experience Preferred Years of Relevant Work Experience: 2 - 5 years Additional Requirements: Environmental Protection Agency (EPA) 608 (Core and Type II) certification required Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability is a plus. The physical requirements for this position include: Below waist lift - 48lbs, Below to above waist lift - 34lbs, Push/pull (walking) - 60lbs force, Ladder climbing - Occasional, Unilateral balance - Average of 20 seconds or more per leg Travel between communities may be required daily. Ability to perform these functions at multiple sites is required. After hours on‑call support as needed Valid California driver’s license; maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.) Community Details: Communities of Responsibility: Newport Bay Neighborhood - All Comm Unit Count: 870 Compensation: Base Pay Start Rate: $31.01 The Company also offers competitive benefits for full‑time employees including paid time off, matching 401(k), and health benefits. The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request. #J-18808-Ljbffr Irvine Company