Staff Product Manager, Smart Security

Hi, we are ecobee.

ecobee introduced the world's first smart Wi-Fi thermostat to help millions of consumers save money, conserve energy, and bring home automation into their lives. That was just the beginning. We continue our pursuit to create technology that brings peace of mind into the home and allows people to focus on the moments that matter most. We take pride in making a meaningful difference to the environment, all while being part of the exciting, connected home revolution.

In 2021, ecobee became a subsidiary of Generac Power Systems. Generac introduced the first affordable backup generator and later created the category of automatic home standby generator. The company is committed to sustainable, cleaner energy products poised to revolutionize the 21st century electrical grid. Together, we take pride in making a meaningful difference to the environment.

Why we love to do what we do:

We're helping build the world of tomorrow with solutions that improve everyday life while making a positive impact on the planet. Our products and services work in harmony to provide comfort, efficiency, and peace of mind for millions of homes and businesses. While we're proud of what we've done so far, there's still a lot we can do-and you can be part of it.

Join our extraordinary team.

We're a rapidly growing global tech company headquartered in Canada, in the heart of downtown Toronto, with an office in Leeds, UK, and remote ecopeeps in the US. We get to work with some of North America and UK's leading professionals. Our colleagues are proud to bring their authentic selves to work, confident that what we do is grounded in a greater purpose. We're always looking for curious, talented, and passionate people to join our team.

Who You'll be Joining:

Our hive, headquartered in Toronto, is looking for a Staff Product Manager to help lead the evolution of ecobee's Smart Security business - shaping how our devices and services come together to deliver a seamless, high-value customer experience. Our Smart Security business is building a holistic home monitoring portfolio: doorbells, cameras, sensors, and security services and features (including professional monitoring) that are powered by a scalable platform and ecosystem.

You will bring deep experience in building and shipping hardware products, alongside a strong understanding of how those devices power differentiated service experiences. You'll partner closely with Hardware Engineering, Firmware, Mobile, Backend, Design, Data, and go-to-market teams to define and deliver integrated solutions that drive both customer value and business outcomes - especially across activation, engagement, and subscription growth.

You'll operate as a senior product leader - owning complex, cross-functional problem spaces, setting direction across devices and services, and driving clarity in ambiguous, high-stakes decisions. This role sits at the intersection of physical products and digital experiences, requiring strong systems thinking and the ability to connect technical capabilities to customer and commercial impact.

At ecobee, Product Managers are expected to operate as builders, storytellers, and stewards of the business: we stay deeply connected to customer needs and delivery realities, we clarify and communicate the value of what we're building, and we take ownership for outcomes over the full product lifecycle.

[For Toronto/GTA Candidates only] This role follows a hybrid schedule, with in-office work required on Wednesdays and Thursdays to support collaboration, and flexibility to work remotely for the remainder of the week.

How You'll Make an Impact:

• Own and evolve the product strategy across devices and services , ensuring tight integration between hardware capabilities and service experiences (e.g., onboarding, activation, subscription value, and retention).

• Lead complex, cross-cutting initiatives that span device development and service growth , including funnel optimization, attach rate expansion, and lifecycle engagement.

• Define how device capabilities (e.g., sensing, reliability, responsiveness) translate into differentiated service experiences and customer value propositions .

• Drive end-to-end product development across hardware and services-from discovery through launch and iteration-ensuring clear problem definition and measurable outcomes.

• Partner deeply with Engineering (hardware, firmware, mobile, backend), Design, Data, and GTM teams to align on priorities, navigate trade-offs, and deliver high-quality experiences.

• Establish and own key success metrics across the funnel (e.g., conversion, activation, engagement, retention), using data to inform decisions and continuously optimize performance.

• Lead customer discovery across both physical and digital experiences-understanding how customers adopt, use, and derive value from Smart Security products.

• Influence broader portfolio and platform decisions by connecting device strategy with ecosystem, service monetization, and long-term customer value.

• Act as a senior leader within the team-raising the bar on product thinking, mentoring others, and driving clarity in ambiguous, high-stakes situations.

• Embody ecobee's expectation that PMs are builders, storytellers, and stewards-staying close to delivery, clarifying product value and narrative, and owning end-to-end outcomes across the lifecycle.

What You'll Bring to the Table:

• 8-12+ years of product management experience, with strong experience in hardware/device products and meaningful exposure to services, subscriptions, or ecosystems .

• Strong customer and market instincts paired with technical credibility-able to translate real customer needs into clear product direction and engineering-ready requirements.

• Proven track record of shipping complex products that span hardware and software/service layers , with clear business impact.

• Deep understanding of device development lifecycle (hardware, firmware, manufacturing constraints) and how it intersects with software and service experiences.

• Strong product and business judgment-able to balance customer value, technical feasibility, and commercial outcomes (e.g., attach, retention, monetization).

• Experience defining and optimizing growth funnels (activation, conversion, retention), ideally in a subscription or recurring revenue context.

• Excellent cross-functional leadership skills, with the ability to influence senior stakeholders and align teams across disciplines.

• Highly analytical and structured thinker, with a strong bias toward action and continuous improvement.

• Comfortable operating in ambiguity and leading large, complex problem spaces with minimal direction.

• Passion for building customer-centric products that integrate seamlessly into everyday life.

Just so you know: The hired candidate will be required to complete a background check.

What happens after you apply:

Application review. It will happen. By an actual person in Talent Acquisition. We get upwards of 100+ applications for some roles, it can take a few days, but every applicant can expect a note regarding their application status.

Interview Process:

• Round 1: 30-minute phone/video call with a member of our Talent Acquisition team

• Round 2: 45-minute virtual interview with the Hiring Manager to assess background, product experience, and overall fit for the role

• Round 3: 60-minute virtual interview with the Cross Functional team to evaluate technical depth and collaboration skills

• Final: 60-min case study presentation with the leadership team to review strategic thinking, product vision, and problem-solving approach

• Team meet & greet

Canada Applications:

Generac is committed to fair and equitable compensation practices. The salary range for this role, based in Toronto, ON is between $155,000 CAD - $210,000CAD. This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications and geographic location. This role is eligible for variable compensation, including short-term and long-term incentives.

This position includes a comprehensive benefit package that includes medical, dental and vision plans; life, long-term disability, flexible spending and health savings accounts, accrued paid time off, paid Holidays (10 for Ontario, 11 for British Columbia) and RRSP retirement benefits

The Company is committed to improving accessibility for Canadian with disabilities and to ensuring that all our employees and applicants have the support and the tools they need to succeed. We have developed policies relating to human rights, accessibility, and accommodation, and provide all our employees with training on accessibility including under provincial legislation such as the Accessibility for Ontarians with Disabilities Act, 2005, either during orientation and/or on an ongoing basis. If you feel you need accommodation in relation to a disability in the application process or in the future, or have a question or concern about our policies, please reach out to View email address on click.appcast.io

US Applications:

Generac is committed to fair and equitable compensation practices. The salary range for this role based in Boston, MA is $170,000 USD - $230,000 USD and Chicago, IL is $150,000 USD - $205,000 USD. This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications and geographic location. This role is eligible for variable compensation including short term and long-term incentives.

This position includes a comprehensive benefit package that includes medical, dental and vision plans; life, long-term disability, flexible spending and health savings accounts, accrued paid time off, 8 paid Holidays and 401(k) retirement benefits.

#LI-KS1

Physical Demands (Applicable in the USA and Canada) : While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.

Accessibility Statement (Applicable in the United Kingdom): The Company is committed to improving accessibility for employees and applicants with disabilities and to ensuring that they have the support and the tools they need to succeed. We have developed policies relating to human rights, accessibility, and accommodation, in line with the Equality Act 2010. If you feel you need consideration of 'reasonable adjustments' where possible relation to a disability in the application process or in the future, or have a question or concern about our policies, please reach out to View email address on click.appcast.io.

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law."

We believe power is a promise - a shared commitment to be there for others when it matters most.

For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.

Ready to Power a Smarter World with us?

As one of the leaders and largest suppliers of power generation equipment and technology, the work we do touches millions of lives. Employees at Generac are encouraged to be innovative and are valued as an integral part of our global team. Our challenging goals develop knowledgeable employees dedicated to helping continue Generac's success. Generac provides individuals the opportunity to work in a fast-paced agile work environment where their work makes a difference in people's lives and their own.