SECURITY DISPATCHER

Location: US:WI:MENOMONEE FALLS at our FROEDTERT MEN FALLS HOSPITAL facility. On-site.

FTE: 1.0

Standard Hours: 40.0 Shift: Shift 3 (8 hour shift on Thursdays & Fridays and 12 hour shifts on Sat/Sun). Weekends: Yes. Holidays: Yes. Job Summary The primary function of this position is to staff the 24-hour Security Operations Center (SOC). The SOC handles emergency and non-emergency communications from security staff, hospital staff, law enforcement, visitors, and other emergency services via radio, telephone, computer, email, camera, in-person, or via any other medium. Vital functions of this position include: customer service, multi-line phone management, Computer-aided Dispatch (CAD) documentation, and effective, timely communication. Perform other duties as assigned. Experience Prior security, dispatcher or other relevant experience or education is required. Computer-aided Dispatch system experience, preferred. Prior dispatch experience in mid-sized department /emergency services is preferred. Education High School diploma or equivalent is required. College is preferred. Training ICS training, TERT certification, IAHSS Certification, HAM radio operator Training may be site specific. Special Skills Ability to work in a fast paced demanding environment. Ability to multi-task. Excellent customer service skills. Computer literate. Perks & Benefits Paid time off Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities Academic Partnership with the Medical College of Wisconsin Referral bonuses Retirement plan - 403b Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics Employee Assistance Programs, Adoption Assistance, Healthy Contributions, View email address on click.appcast.io, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available Equal Opportunity Employer We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at View phone number on click.appcast.io. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at View phone number on click.appcast.io. We will attempt to fulfill all reasonable accommodation requests. #J-18808-Ljbffr Froedtert Health