Customer Relationship Associate (CRA)
$60k - $125kThomas Talent Network
Job Description
Job Description
Location: Grapevine, Texas
Job Type: Full-Time
Industry: Logistics / Transportation Brokerage
Salary: $60,000 - $125,000
Company Overview: Our client is a growing transportation brokerage specializing in Dry Van transportation while also supporting Reefer, Oversized Freight, Over-Dimensional Shipments, Specialized Equipment, Bladders, and Multi-Modal transportation services. The organization is expanding its commercial team and seeking transportation professionals who can contribute to business growth, customer development, and operational execution.
Position Summary: The Customer Relationship Associate (CRA) is responsible for driving new business development, managing customer relationships, and delivering transportation solutions that align with customer needs and business objectives. This role combines brokerage sales, account management, and freight operations exposure.
Key Responsibilities
- Generate new freight opportunities and develop long-term customer relationships
- Grow and manage an active portfolio of transportation accounts
- Expand existing customer business through account development strategies
- Coordinate FTL, Dry Van, Reefer, Drayage, Intermodal, Specialized, and Over-Dimensional freight
- Develop freight pricing strategies balancing competitiveness and profitability
- Collaborate with Carrier Development and Operations teams
- Build and maintain strong carrier relationships
- Resolve claims, service disruptions, and transportation challenges
- Monitor transportation market trends and growth opportunities
- Utilize TMS systems and maintain accurate account records
Requirements
- 5+ years within a non-asset freight brokerage environment
- Business development, account management, or transportation sales experience
- Strong understanding of freight pricing and transportation execution
- Knowledge of FTL, Dry Van, Reefer, Specialized Freight, Intermodal, and Over-Dimensional Freight
- Strong negotiation, communication, and relationship management skills
- Experience with Transportation Management Systems (TMS) and Microsoft Office
Preferred Background
- Transportation brokerage sales professionals with operational experience
- Freight professionals with account management and carrier execution exposure
- Asset-based transportation experience is a plus
- Professionals seeking long-term growth within a growing brokerage organization
Benefits: Health, dental, and vision insurance; 401(k) with company match; paid time off; life insurance; short-term and long-term disability; paid parking.
Our client is an Equal Opportunity Employer.
Vacancy posted 12 days ago
Similar jobs that could be interesting for youBased on the Customer Relationship Associate (CRA) in Grapevine, TX vacancy
- ...Job Description Job Description Overview We are seeking a Customer Relationship Associate (CRA) to support customer relationships and contribute to business growth. The ideal candidate should be customer-focused, organized, and able to build strong relationships...Suggested
Thomas Talent Network
Grapevine, TX12 days ago $60k - $125k
...Job Description Job Description Customer Relationship Associate (CRA) Company: HireNow Staffing (Direct Placement Partner) HireNow Snapshot HireNow Staffing is actively recruiting a seasoned, highly skilled Customer Relationship Associate (CRA) to join one of our...SuggestedFull timeTemporary workWork at officeVisa sponsorshipHireNow Staffing
Grapevine, TX10 days ago$60k - $125k
Customer Relationship Associate (CRA) Company: HireNow Staffing (Direct Placement Partner) HireNow Staffing is actively recruiting a seasoned, highly skilled Customer Relationship Associate (CRA) to join one of our valued client partners. This opportunity is designed for...SuggestedWork at officeVisa sponsorship- ...Job Description Job Description A growing transportation brokerage in Grapevine, TX is seeking a Customer Relationship Associate to serve as a primary point of contact for clients, building long-term relationships while driving retention and growth. This role combines...Suggested
Career Land Center, LLC
Grapevine, TX12 days ago $60k - $115k
Job Title Department : Transportation Brokerage, Type : Full Time Client : Confidential Client (Transportation Brokerage) Location : Grapevine, Texas (Onsite) Compensation : $60,000 - $115,000 Qualifications Freight brokerage, transportation sales, or logistics operations...SuggestedFull time- ...A growing company in Grapevine, TX is seeking a Customer Relationship Associate to serve as a primary point of contact for clients, building long-term relationships while driving retention and growth. This is a client-facing role ideal for someone who thrives on communication...Full time
- ...The Customer Solutions Consultant - Transportation is a senior individual contributor responsible for designing complex multimodal... ...implementation handoff, while Sales maintains ownership of the customer relationship and commercial strategy. They serve as a trusted advisor,...Full timeWork at officeRemote work
Forward Air
Coppell, TX3 days ago - ...Customer Relations Associate The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging... ...Ability to establish and maintain effective working relationships with Management, coworkers and customers Ability to...Full timeLocal areaFlexible hoursShift work
- ...patient care. Use internal technologies including CRM (Customer Relationship Management) and LIS (Laboratory Information System). Work... ...Fulgent - will not be eligible for payment of any fee(s), and any associated shared data will become the property of Fulgent....Contract workFlexible hoursShift work
Fulgent Genetics
Coppell, TX3 days ago $51.27k - $73.05k
...throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and...Hourly payFull timeTemporary workPart timeTraineeshipWork experience placementWork at officeLocal areaFlexible hours$31.2k
...Superstore continuously strives to create a family culture for our Associates – driven by our vision to inspire people through golf and... ...PEOPLE FIRST by investing in our associates that take care of our Customers! ~ Day 1 Eligibility: Medical, Dental, Vision Benefits (Full...Full timePart timeImmediate startFlexible hoursWeekend work$12 - $15 per hour
Family Dollar is seeking Cashiers to assist customers, operate cash registers, and support daily store operations. Cashiers are responsible for greeting customers, scanning merchandise, processing cash and card payments, handling returns, assisting customers with product...Hourly payFull timePart timeFamily Dollar
Grapevine, TX3 days ago$15 - $18 per hour
Best Buy Cashiers and Customer Service Associates assist customers with purchases, returns, exchanges, and general product questions while providing a friendly in-store experience. Responsibilities include operating the register, handling cash and card transactions, assisting...Hourly payBest Buy
Colleyville, TX3 days ago$13 - $16 per hour
Circle K Cashiers provide fast and friendly service to customers by operating the register, handling cash transactions, restocking shelves, preparing coffee and food items, and keeping the store clean and organized. Employees may also assist with fuel transactions and customer...Hourly payFlexible hoursCircle K
Grapevine, TX3 days ago$19.05 - $33.2 per hour
...Whole Foods Market Associate Team Leader At Whole Foods Market, we are working to nourish... ...Leader in leading and executing the Customer Service & E-Commerce programs; this... ...Supports collaborative and productive relationships with departmental leaders, store leadership...Hourly payFull timePart timeSeasonal workWork at officeFlexible hoursNight shift- ...sustainability, we pride ourselves in providing to our large corporate customers the Papyrus Platform for their most interesting customer... ...central point of contact for our clients, nurturing strong relationships and ensuring they get the most out of our solutions. You'...
Papyrus Software USA
Southlake, TX12 days ago - ...Senior Customer Service Representative (Corporate, Sr. Registered Agent Services) As a Senior Customer Service Representative (Corporate... .... You will be essential in cultivating in-depth customer relationships and ensuring customers derive maximum value from our products...Work at officeRemote workShift work
$57.4k - $98.35k
...planning and coordination of marketing and sales initiatives supporting organizational objectives. You will develop and maintain customer relationships, helping to propel our business forward.Responsibilities:Design and support the implementation of marketing programs....Work at officeWolters Kluwer
Coppell, TX2 days ago- Advatix Inc. is seeking a professional for a full-time position in Grapevine, Texas. The ideal candidate will have experience in freight brokerage, transportation sales, or logistics operations. Strong communication and negotiation skills are necessary, along with proficiency...Full time
$19.52 per hour
...updates on service requests. Escalates a customer inquiry or problem to the next level of... ...internal and external customers, build relationships, manage customer expectations and take... ...of: CompTIA A+ Microsoft Technology Associate (MTA) - Windows Operating System Fundamentals...Hourly payFull timeWork at officeRemote work$71.3k - $124.5k
Basic Function We are looking for a Senior Customer Success Specialist to join our Tax and Accounting division and play a critical... ...post-sale, customer-facing role responsible for owning customer relationships across the full lifecycle from onboarding through renewal...Contract workWork at officeImmediate start- ...is responsible for coordinating work activities for assigned customer accounts to ensure efficient, service-oriented, and timely completion... ...and account details up-to-date by using proprietary Customer Relationship Management software; manages employee interactions with...Permanent employmentTemporary work
Info Image
Coppell, TX4 days ago - ...assist with administrative duties and support insurance agents in customer relations. Ideal candidates are organized and efficient,... ...-paced environment. This role involves establishing customer relationships, providing excellent service, and educating clients about insurance...
- ...for serving others, developing people, and building meaningful relationships. I'm also the proud father of four young children, and when I... ...up, we'd love to meet you. ROLE DESCRIPTION: As a Customer Service Representative with Bobby Hudson - State Farm Agent,...Work at officeLocal areaFlexible hours
Bobby Hudson - State Farm Agent
Southlake, TX12 days ago - ...and career advancement. Our office and this full-time Customer Service role is conveniently located in Irving - Las Colinas.... ...learn & follow proven methods. Ability to navigate a Customer Relationship Management software (e.g. Salesforce) and coordinate office...Full timeWork at officeMonday to Friday
David Francesangelo - State Farm Agent
Coppell, TX12 days ago - ...Family of Dealerships in Grapevine seeks a self-motivated Automotive Sales Consultant. This role emphasizes building lasting customer relationships and meeting sales goals at our Acura, Infiniti, and Volvo locations. The position requires a proven automotive sales track...Flexible hours
GRUBBS Family of Dealerships
Grapevine, TX4 days ago $15 - $22.5 per hour
Whole Foods Cashiers provide customer service, operate registers, bag groceries, assist customers with purchases and store questions, restock front-end items, and maintain a clean checkout area. This position typically pays $15-$22.50 per hour depending on location and...Hourly payWhole Foods
Grapevine, TX1 day ago$14 - $19 per hour
...Responsive Recruiter Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these... ...service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate...Hourly payFor contractorsWork at office$14.9 - $34.62 per hour
...priority by complying with all safe work practices, policies, and processes and always acting in a safe manner May visit 10-12 customer sites per day Switch out 15- & 30-gallon drums of solutions Service parts washer machines and clean out sediment from sinks...Hourly payFull timeTraineeshipLocal areaSafety-Kleen
Grapevine, TX11 days ago$20 per hour
...Job Type Full-time Description The Role: Customer Support Specialist Who You Are: You're the calm voice on the other end of the line. In this high-volume, call-center style support role, you are the first point of contact for customers calling...Full timeTemporary workLocal areaNight shiftKings III of America
Coppell, TX3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Relationship Associate (CRA). Be the first to apply!
Related searches
- customer service rep part time Grapevine, TX
- customer support representative Grapevine, TX
- customer service account specialist Grapevine, TX
- benefits customer care representative Grapevine, TX
- client service consultant Grapevine, TX
- customer experience agent Grapevine, TX
- customer service expert Grapevine, TX
- customer service officer Grapevine, TX
- financial customer service representative Grapevine, TX
- customer service associate Grapevine, TX