Call Center Operations Leader | Drive CX & Performance

Energy Jobline ZR

Conduent is seeking a Manager, Call Center Operations to lead and optimize contact center operations across phone, email, chat, and digital channels. You will drive performance against metrics, manage budgets, and partner with Workforce Management on forecasting and staffing. The role requires a Bachelor's degree and 5+ years of leadership in a high-volume contact center, with a track record of improving customer satisfaction and employee engagement. #J-18808-Ljbffr Energy Jobline ZR

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Vacancy posted 1 day ago

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