Director of Behavioral Health and Community Supports

Job Description

Job Description

Job Title: Director of Behavioral Health and Community Supports Salary: $80k-90k

Position Type: Full Time-Exempt Pay Schedule: Semi-monthly

Location: Houston, 77055 Reports To: Chief Clinical Officer

Department: Spring Branch Campus Travel Percentage: 20%

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Position Summary:
The Director Behavioral Health and Community Supports is responsible for providing comprehensive support and guidance to the following direct client service teams on the Spring Branch Campus: Clinical, Case Management, and Recovery Oriented Peer Support.  This role requires strong leadership and communication skills, strategic thinking, and a deep understanding of behavioral health and supportive services.

Essential Responsibilities:

Program Administration

• Provide strong leadership and oversight to the Spring Branch Behavioral Health and Supportive Services team.
• Hire, train, supervise, and develop the behavioral health and community support staff at the Spring Branch campus.
• Motivate and inspire the team to drive results while upholding The Women’s Home values: dignity, integrity, stewardship, and holistic growth.
• Understand various grant and funder expectations and outcomes and support team members in achieving related goals.
• Responsible for maintaining data and submitting reports to support required outcomes.
• Implement policies and procedures to help standardize practices across teams and support a culture of effectiveness and efficiency.
• Recommend new and/or revised behavioral health and supportive services programming as indicated by client needs.
• Recommend and implement program changes as indicated by client needs, best practices, and data-based assessments.
• Work collaboratively with other program managers to ensure quality and consistency across program areas.
• Work collaboratively with other program managers to ensure the service calendar is reviewed and updated regularly.
• Work collaboratively with the Manager of Clinical Services in placing and supervising interns at the Spring Branch campus.
• Responsible for regular review of charts and services to ensure the program complies with all regulations and best practices.
• Monitor and review staff notes in relevant databases to ensure timely and accurate documentation. Sign clinical notes as necessary.
• Handle crisis and emergency situations and support clients in the absence of available staff.
• Ensure teams have the resources needed to run effective programs and perform at their highest level.
• Submit monthly reports and other reports as requested.
• Participate on the agency’s Continuous Quality Improvement (CQI) team.
• Ensure all documentation is completed according to licensing requirements.
• Facilitate team meetings.

Therapeutic Services Administration

• Assign clients to individual therapists and therapy groups appropriate for the client upon admission.
• Work with Managers to ensure a seamless referral process from residential to outpatient treatment, housing, and other essential supports.
• Direct treatment plans as the QCC in collaboration with the treatment team.
• Facilitate treatment meetings and case consultation.
• Recommend specialty groups and different therapeutic modalities as needed.
• Maintain a small caseload for individual therapy and groups as needed.
• Coordinate and provide training and supervision to interns assigned to groups and individual therapy cases.

Community Support Administration

• Work closely with the Property Management company in managing the application process and ongoing services for individuals living in identified homeless units at Family Place and Garden Place.
• Lead the case management team in creating innovative and engaging programs and services for tenants and community members.
• Create a monthly program schedule of services to be implemented at both housing properties and at WLSC.
• Work closely with the Volunteer Coordinator to support activities at housing properties and WLSC.

Collaboration and Coordination:

• Work collaboratively with other departments and teams in The Women’s Home to achieve successful outcomes for clients and programs.
• Establish and maintain partnerships with community organizations, stakeholders, and relevant agencies to enhance and expand the services provided to clients.
• Lead team in fostering collaborations through Memorandums of Understanding to enhance support for clients and the community.
• Provide referrals to community resources and other agencies as appropriate to meet participants' needs.
• Maintain up-to-date knowledge of community resources, support services, and funding opportunities that may benefit clients and staff in their career and educational pursuits.

Qualifications and Skills:

• Master’s degree in counseling, social work, or a related field.
• LPC or LCSW license active in the state of Texas.
• Proven experience in leading behavioral health and/or social service teams.
• Excellent leadership and management skills, with the ability to inspire and motivate teams to achieve results.
• Excellent communication and interpersonal skills to establish rapport with clients and community partners and engage and influence diverse stakeholders.
• Ability to assess staff needs, provide coaching and feedback, and develop individualized goals.
• Strong organizational and time management skills to coordinate and manage multiple tasks and teams.
• Empathy, patience, and cultural sensitivity when working with individuals from diverse backgrounds.
• Commitment to the mission and values of The Women’s Home.

Reasonable Accommodation Notice:

We are committed to providing equal access to all applicants. If you require a reasonable accommodation to apply for a position or participate in the interview process, please contact View email address on us.fitly.work.

Benefits:

We offer a comprehensive benefits package that includes:

• Healthcare: Choose from three medical plans, two of which are 100% employer-paid. Our plans provide comprehensive coverage to ensure your well-being.
• Retirement: We provide a 401(k) plan with a 4% company match, helping you secure your financial future.
• Paid Time Off: Enjoy 20 days of paid time off (PTO), plus 11 holidays and 2 floating holidays for flexibility in your time management.
• Wellness Programs: Initiatives to support your physical and mental well-being, ensuring a healthy work-life balance.
• Long Term Disability: We offer 100% employer-paid Long Term Disability coverage, providing financial protection in case of extended absence due to illness or injury.
• Life Insurance: Benefit from a 100% employer-paid life insurance option, ensuring the security of your loved ones

Professional Development:

At The Women's Home, we are committed to your professional growth and development. We provide ongoing training and learning opportunities to help you excel in your role and advance in your career. You'll have access to:

• On-the-job training and mentorship
• Workshops and seminars related to your role
• Opportunities to participate in industry-specific conferences
• Reimbursement of the cost of role-related organization memberships

Imagine Your Impact…

Making a Daily Difference: Picture yourself in a role where your work directly impacts the lives of women in need. Every task, every decision, contributes to positive change.

A Culture of Dignity: Envision a workplace where dignity is not just a word, but a way of life. Here, you'll be respected and honored, and you'll extend that same respect to those we serve.

Integrity in Action: See yourself upholding the highest ethical standards in all you do, knowing that your integrity is the foundation upon which our organization is built.

Stewardship with Purpose: Imagine being part of a team that is not only responsible with resources but is driven by the purpose of creating a better future for our clients and our community.

Holistic Growth: Envisage a career where you're not only growing professionally but also personally. We invest in your development, helping you reach your full potential.

Who We Are:

The Women's Home is a leading nonprofit organization dedicated to empowering women and building stronger communities. Since 1957, we have been providing vital support and services to women in need. Our mission is to build communities that strengthen women and support families as they reclaim their stability.

At The Women's Home, we are committed to fostering an inclusive and supportive work environment where every employee can thrive. We value diversity and believe that our differences make us stronger. Our team is passionate about our mission, and we work collaboratively to make a meaningful impact on the lives of the women we serve.

We believe in the power of every individual to make a difference. When you join our team, you become part of a community dedicated to building whole lives and empowering women to achieve their fullest potential.

Are you ready to imagine a brighter future with us?