Servicing Analyst

Job Description

Job Description

Who We Are:

Based in New Jersey and established in 2010, Asset Based Lending, LLC (“ABL”) is one of the nation’s leading Hard Money Lenders. We provide fast bridge financing to real estate investors for the purchase, renovation, or new construction of single family, multi-family and mixed-use properties as well as DSCR rental loans for long term investors. We have closed thousands of loans since we began lending fourteen years ago, producing nearly $3B in originations. ABL was acquired by a private equity firm in 2021, and with a renewed focus on growth, we’ve set our sights on consistent evolution and cementing our place as the premier private lender in the country.

Our Mission is Simple:

• Make Good Loans
• Provide Exceptional Service, Every Time
• Protect The Firm
• Build The Future

Position Summary:

We are seeking a detail-oriented, analytical Servicing Analyst to join our Servicing team. In this operations-focused role, you will be responsible for the accurate and timely processing of borrower payments and the preparation, reconciliation, and distribution of investor reporting across the company's loan portfolio. You will serve as a critical link between borrowers, banking partners, internal stakeholders, and investors—ensuring that every dollar moves correctly, every report ties out, and every investor receives transparent, on-time information from funding through payoff or maturity.

Key Responsibilities:

• Process all incoming borrower payments (ACH, wire, check, lockbox) and apply funds accurately to principal, interest, escrow, fees, and suspense in the loan servicing system.
• Reconcile daily payment activity between the bank, lockbox, and servicing system; research and resolve unapplied funds, misapplied payments, and suspense balances.
• Manage NSF, returned, and reversed payments—reverse postings, assess applicable fees, notify borrowers, and coordinate replacement funds.
• Process payoff funds upon receipt, confirm wire amounts against issued payoff quotes, release liens, and disburse net proceeds to investors and applicable parties.
• Prepare and distribute monthly investor remittance reports, including principal, interest, fee, and escrow breakdowns at both the loan and pool level.
• Calculate and execute investor remittances on the contractual remittance date; reconcile investor cash positions and resolve any variances before distribution.
• Serve as the primary point of contact for investor inquiries related to payments, remittances, loan-level performance, and reporting; provide clear, timely, and well-documented responses.
• Act as a liaison between borrowers, banking/treasury partners, third-party servicers, and investors to ensure timely, accurate, and transparent cash movement and reporting.
• Board new loans into the servicing system for payment setup, including ACH authorizations, payment schedules, escrow accounts, and investor allocations.
• Maintain accurate wire instructions, investor records, and bank account information; verify changes through established callback and verification controls.
• Prepare year-end investor reporting and tax documentation (e.g., 1098, 1099) in coordination with accounting and compliance.
• Proactively identify and escalate exceptions, including aged suspense items, reconciling differences, late remittances, or payment processing errors.
• Collaborate closely with the Servicing Portfolio Specialists, Specialty Servicing / Loss Mitigation, and Accounting teams to ensure clean handoffs and end-to-end portfolio integrity.
• Maintain accurate and up-to-date records in loan servicing, reconciliation, and investor reporting systems.
• Provide periodic reporting on payment operations, suspense aging, and investor reporting accuracy and timeliness.
• Submit a prioritized list of action items related to payments, reconciliations, and investor reporting by 10:00 AM every Monday.
• Present key metrics and status updates on payment processing and investor reporting during the weekly Servicing team meeting.