Assistant Manager
$14 - $16 per hourJamba
Are you ready for a Whirl'd Class Job at Jamba? Then join our smoothie squad!
Why go to work when you can come to Jamba! If you are an energetic and ambitious individual looking for a career with an organization that can give you the attention, success, and career satisfaction you deserve, join our team! We are seeking positive and outgoing people to manage the overall operations of a store, including team member leadership and development, sales performance, customer service, community involvement and execution of brand excellence. As part of our Whirl'd class team at Jamba, you will create and sustain a highly productive store environment by leading a team that delivers Whirl'd Class Service and Results. The Assistant Manager contributes to the success of the business and has responsibility, through the direction and control of restaurant operations, to grow sales, ensure a positive guest experience and maximize restaurant profitability. The Assistant Manager is a key part of the restaurant management team focused on maintaining the highest standards of food quality, service, cleanliness, safety and sanitation and will take direction from the supervisor on requirements to deliver those expectations. Reporting Relationship: The Assistant Manager reports to the General Manager Essential Functions:- Ensure a High Quality Operation
- Maintain Controls
- Manage Team Members
- Advocate a Team Environment
- Manage Personal Development
- Ensure a High Quality Operation
- Provides Team Members, Managers, and Guests with a positive experience and atmosphere.
- Ensures prompt, friendly service
- Ensures the production of high quality food on a consistent basis.
- Directs overall activities and performance of team members on a shift-by-shift basis.
- Responsible for assisting with the development of sales and marketing strategies and for implementing, advertising, and promoting campaigns.
- Responsible to support and execute brand sales driving initiatives such as promotions, new product introductions and brand loyalty initiatives.
- Manages efforts to ensure a positive guest and team experience.
- Ensures quality and timely delivery of food and beverages orders through various ordering channels which may include, in-restaurant dining, to-go, online ordering, curbside and delivery.
- Maintains and inspects dining room, food receiving, food holding, preparation, production, and storage areas to ensure that health and safety regulations are adhered to at all times. Corrects unsafe practices or conditions.
- Completes daily paperwork and projects on a timely basis.
- Complies with cash control policies and procedures. Ensures all managers, supervisors, and team members comply with cash control policy and procedures.
- Drives positive results for labor through proactive scheduling and reacting to business trends.
- Controls operating costs by instituting awareness through the restaurant
- Manage Team Members
- Ensures quality recruiting and training of new team members.
- May participate in hiring, training, motivation, and evaluation of team members as directed by supervisor.
- Creates positive relationships with team members and managers by treating all members with respect.
- Minimizes turnover by working with the management team to respond to and assist in resolving team member issues.
- Ensures adherence to brand standards, company policies and procedures during shifts where they are the supervisor.
- Supports and practices an open door policy.
- Self-discipline, strong initiative, leadership ability and outgoing personality.
- Pleasant, polite manner with a neat, clean appearance.
- An effective motivator.
- Must be able to handle the pressures of simultaneously coordinating a wide range of activities and team members to ensure 100% guest satisfaction.
- Must possess good communication skills.
- Ability to effectively multi-task.
- Ability to effectively supervise multiple team members to achieve desired goals.
- Must be at least 18 years of age.
- Must also be able to work a minimum of 32-40 hours per week through variable shifts (opening, mid-day and closing) from week-to-week.
- Minimum 1 year in a supervisory role.
- Ability to stand, bend, reach scoop and regularly lift 30-40 lbs throughout assigned shift.
- Comfortable periodically working in temperatures ranging from 40° F to -10° F (walk-in cooler & freezer).
- High School diploma; some college, a plus.
- Computer literate and web-savvy.
- ServSafe certified, a plus.
- Familiarity with Microsoft Office Suite (Word, Excel & Outlook).
- Must be eligible to work in The United States.
- Must agree to a background check.
Vacancy posted 3 days ago
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