Restaurant Manager

Chick-fil-A Auburn Hills Restaurant Manager

At Chick-fil-A Auburn Hills, the Restaurant Manager role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Restaurant Managers gain life experience that goes far beyond serving a great product in a friendly environment.

What You'll Do:

• Lead and support the Auburn Hills mission, vision, and culture
• Support and influence the restaurant's overall operational and financial goals
• Work flexible work schedules to support the restaurant's operations and guest demands
• Available to work 10 hour shifts up to a 50 hour work week
• Ability to open and close the restaurant while performing safe and secure audits
• Strictly adhere to all Company policies and procedures
• Hold self and team members accountable to the restaurant dress code, break and lunch meal periods, and discounts policies
• Maintain a positive working relationship and treat all team members with respect while providing them with direction and feedback
• Manage cash accountability systems through verifying safe counts, register counts, safe deposits, and opening/closing the day on Inform
• Lead, follow-up, and participate in daily/weekly/monthly/quarterly cleaning checklists
• Ensure that Shift Leaders/Team Members monitor dining room, restroom, parking lot, and overall facility cleanliness
• Be a Food Safety Ambassador in your work center and during your shifts
• Participate in Safe Daily Criticals, ERQAs, and Equipment Temperature Checks
• Ensure that Shift Leaders/Team Members follow recipes and read tickets to accurately prepare all orders
• Ensure that Shift Leaders/Team Members work at a pace to maintain restaurant's established speed of service guidelines
• Addresses guest issues that may arise using the HEARD model, consults with Owner/Operator regarding complex issues

Development:

• Prepare for and participate in weekly Director leadership meetings
• Develop your team leaders through weekly team connects
• Perform Team Member interviews and select talent for your work center
• Write and administer Team Member and Shift Leader reviews
• Prepare and participate in Monthly/Quarterly "Leader Connects" with the Owner/Operator
• Participate in community engagement events such as school presentations, charitable events, and volunteer opportunities
• Participate as a Grand Opening Trainer or in other market training opportunities

What We're Looking For:

• Proven experience in restaurant management or a similar leadership role
• Strong leadership, communication, and interpersonal skills
• A passion for developing others and working in a fast-paced, team-oriented setting
• Ability to work flexible hours, including nights and weekends
• Willing and able to work in a physically demanding role (including being able to lift up to 50lbs, work on feet for several hours, able to work outdoors in drive-thru)
• Reliable transportation
• High school diploma or equivalent required

Benefits of Joining Our Team:

• Competitive pay
• Paid time off
• Free employee meal while working
• Health, dental, and vision insurance
• 401(k) plan
• Paid training and opportunities for leadership development
• Performance-based bonuses and other incentives
• A welcoming, inclusive work environment that values personal growth

Why Chick-fil-A Auburn Hills?

At Chick-fil-A, you're not just taking a job you're embarking on a career. Our locally owned and operated restaurants are committed to investing in our team members, providing opportunities for growth, and making a positive impact on the community.

A Great Place to Work:

At Chick-fil-A Auburn Hills, we treat our Managers as valuable members of the team, offering a nurturing environment where you will not only thrive but also learn essential business and people skills that will serve you throughout your career.

Work Directly With Our Operator:

Greg Russell, our Chick-fil-A Operator, is an independent business owner who invests directly in the development of our managers. He will guide you in acquiring important skills like time management, teamwork, and financial responsibility, all of which will benefit you for years to come.

Opportunities for Advancement:

Chick-fil-A Auburn Hills prides itself on offering ample opportunities for career growth. We provide our Managers with the resources and support needed to advance both professionally and personally.

Scholarship Opportunities:

Chick-fil-A is committed to supporting your education. Through our Remarkable Futures program, we offer scholarships up to $25,000 and provide access to tuition discounts at over 70 colleges and universities nationwide. You'll have the opportunity to offset the cost of your education while pursuing your career goals.

Closed on Sundays:

We understand the importance of family time. That's why all Chick-fil-A locations, including Auburn Hills, are closed on Sundays so you can spend the day with loved ones.

Work Schedule

• 10 hour shift
• Weekend availability
• Day shift
• Night shift
• Overtime

Supplemental Pay

• Bonus pay

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid training