Team Leader

Team Leader

A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture, and has a servant's heart. They have a passion for serving others, have strong character, take initiative, and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable. A Team Leader's two main areas of focus are running effective shifts within the restaurant and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.

Position Type: Full-time

Our Benefits Include:

• $17.50 - $19.00 per hour
• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• 24/7 access to care counselors
• Scholarship opportunities
• Competitive pay
• Matching 401k
• Insurance (Health, Dental, Life, Vision)
• Mileage reimbursement
• Paid time off
• First uniform complimentary
• 25% catering discount
• Complimentary break meals
• Bonus pay

Team Leader Responsibilities:

• Participate operationally in day-to-day activities in a high-volume, fast-paced restaurant
• Offer immediate and respectful responses to guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Lead shifts
• Able to open and/or close the restaurant
• Count drawers and finalize dayparts
• Demonstrate excellent communication skills

Qualifications and Requirements:

• Smile
• Create and maintain eye contact
• Speak enthusiastically
• Make emotional connections with guests and team members
• Reliable transportation
• Available schedule
• Faithful stewardship
• Trustworthy character
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve team members
• Strong commitment to superior customer service
• Ability to manage team member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as a shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.