Team Member

Tim Hortons

Team Member

The Restaurant Front Team Member is the front line in providing the Exceptional Guest Experience through the delivery of exceptional products and service.

Hospitality & Guest Service

Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room
Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate
Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge
Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You
Uses proper procedures to ensure the accuracy of every order for every guest E.g. repeating guest's order when it is presented to them, using H.O.T.R.O.D.S. at drive-thru and marking hot beverage lids
Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru
Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests' needs
Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue
Listens carefully to guests and apologizes for the experience in the case of a complaint

Restaurant Operations

Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided
Prepares all products as required, following the order monitor to ensure the accuracy of every order
Communicates showcase and product needs to ensure proper product availability for guests
Regularly takes temperatures of the required products and records in the Time & Temperature Log

Policies & Procedures

Follows all restaurant policies, procedures and standards
Maintains the front counter and drive thru area by keeping it clean, organized, stocked and ready for rush periods in the restaurant
Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Restaurant Manager or Restaurant Owner

Health & Safety

Works in compliance with occupational health and safety legislation
Knows, understands and follows safe work practices and procedures
Uses or wears personal protective equipment or clothing as required
Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner
Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone

Postural & Physical Demands Requirements

Frequent reaching above waist, chest, and shoulder level, as well as below waist level
Frequent to continuous need for manual dexterity of both hands (handling, gripping, fine finger control, etc.)
Continuous standing on tiled surfaces for all tasks
Ability to stand for long periods of time without a break
Frequent hip flexion while walking for all tasks
Occasional lifting of boxes of supplies/products weighing from
Occasional lifting of milk crates weighing between 5 - 30 lbs. vertically from floor to knuckle height, knuckle to shoulder height, or from fridge to counter height
Frequent exposure to cold/below freezing and high heat temperatures (walk-in refrigerator and freezers, ovens)

*Must be 16 years of age or older.

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the Team Member in Bowling Green, OH vacancy

McDonald's - Crew Team Member $14-$18/hr
$14 - $18 per hour
McDonald’s is seeking Crew Team Members to assist with daily restaurant operations including customer service, food preparation, and maintaining restaurant cleanliness. Crew Members may work in the front counter, drive-thru, or kitchen depending on shift needs. Responsibilities...
Suggested
Hourly pay
Full time
Part time
Flexible hours
Shift work
Night shift
McDonald's
Bowling Green, OH
9 hours ago
Crew Team Member
...Taco Bell - South Main Street is looking for a full time or part time crew member to join our team in Bowling Green, OH. As a Taco Bell - South Main Street crew member, you can be the smiling face that greets and serves our guests or a cook who makes things happen in the...
Suggested
Full time
Part time
Taco Bell - South Main Street
Bowling Green, OH
9 hours ago
Crew Team Member
...reason more than 80% of employees are proud to work at McDonald’s and would recommend working at one of our restaurants. A Crew Team Member at McDonald’s is more than just a paycheck – it’s a chance to gain life skills and grow as an individual. And for anyone willing...
Suggested
Full time
Part time
Local area
Night shift
Weekend work
McDonald's
Bowling Green, OH
3 days ago
Team Member - Urgently Hiring
...The Taco Bell Team Member is the first face that customers see when they walk through the door or first voice they hear when they place a drive-thru order so YOU will set the tone for the Taco Bell customer experience and bring the great Taco Bell tastes to life. This...
Suggested
Immediate start
Taco Bell - Allentown Road
Bowling Green, OH
9 hours ago
Team Member
Presents a neat, clean appearance, in company uniform Greets each customer they encounter with a smile and a word of welcome or departure Maintains a clean and safe environment for customers Serves customers according to all company procedures and standards Demonstrates...
Suggested
Taco Bell Corp
Bowling Green, OH
9 hours ago
Sonic Drive-In Team Member
...About the Role As a Sonic Drive-In Team Member, you'll be a vital part of our team, providing exceptional customer service and ensuring that our guests receive delicious food and drinks. You'll work in a fast-paced environment, handling various tasks from taking orders...
Flexible hours
Sonic Corp
Bowling Green, OH
3 days ago
Team Member
$11 - $12.5 per hour
...Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you...
Weekly pay
Temporary work
Local area
Flexible hours
Shift work
Circle K
Bowling Green, OH
3 days ago
Team Member
...PURPOSE OF YOUR WORK At Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests. As a member of the team you will be responsible for helping ensure we are 1st Choice for our Guests. Team Members will passionately serve...
Flexible hours
Checkers Drive-In Restaurants , Inc.
Bowling Green, OH
1 day ago
Restaurant Team Member
...Comply with Papa John’s uniform, appearance, and operations standards as defined in the Operations Manual, Cross-Training Guidebook, Team Member Handbook, and with federal, state, and local laws and ordinances. Essential Duties and Responsibilities include the following...
Hourly pay
Local area
Shift work
Night shift
Papa John's
Bowling Green, OH
1 day ago
Restaurant Staff - Food Service Team Member
Taco Bell - South Main Street is looking for a full time or part time Restaurant Staff team member to join our team in Bowling Green, OH. The Restaurant Staff team member is responsible for customer service and commitment to excellence through meeting or exceeding hospitality...
Full time
Part time
Taco Bell - South Main Street
Bowling Green, OH
3 days ago
Team Member-Bowling Green
...Family Farm and Home Team Member Family Farm and Home is a family owned and operated company based out of Michigan. Our first stores opened their doors in April 2002. Currently we operate 71 retail locations in Michigan, Indiana, Ohio, Maryland and Pennsylvania. We...
Casual work
Work at office
Flexible hours
Afternoon shift
Family Farm & Home
Bowling Green, OH
3 days ago
Dishwasher **NO EXPERIENCE REQUIRED**
Job Summary: Dishwashers at Burger King are tasked with cleaning dishes, kitchen utensils, and equipment, as well as assisting with basic food preparation as needed. Responsibilities: - Operate dishwashing machines to clean dishes, glassware, flatware, pots, and...
Burger King
Bowling Green, OH
1 day ago
Full Time Event Host
..., click “Apply Now” and maybe you can be a part of our Frickin’ Team! Thank you for your interest in applying with Fricker’s. We are... ...with loyalty or integrity Team Player: Works well as a member of a group Motivations Preferred Peer Recognition: Inspired...
Full time
Currently hiring
Immediate start
Work from home
Flexible hours
Shift work
S&L Beverages, LLC
Bowling Green, OH
3 days ago
Industrial Painter/Assembly
Integrated Talent Strategies (ITS) is seeking an Industrial Painter to work in the Bowling Green area. This position offers a variety of great benefits, including health insurance and paid time off. Position Overview Perform duties to apply paint to surfaces of...
Integrated Talent Strategies
Bowling Green, OH
4 days ago
Front Desk Receptionist - (M-F Evenings)
$14.25 per hour
...Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy. As a member of our team, you’ll… Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with...
Local area
Night shift
Afternoon shift
Weekday work
Cedar Point Amusement Park
Bowling Green, OH
9 hours ago
Server
..., click “Apply Now” and maybe you can be a part of our Frickin’ Team! Thank you for your interest in applying with Fricker’s. We are... ...eager enjoyment and interest Team Player: Works well as a member of a group Motivations Preferred Peer Recognition: Inspired...
Part time
Local area
Work from home
Flexible hours
Shift work
Fricker's Bowling Green 106, LLC
Bowling Green, OH
a month ago
Aldi Store Associate - Customer Service/Cashier/Stocker $17-$23/hr
$17 - $23 per hour
ALDI is seeking Customer Service Associates to work as Cashiers and Stockers supporting daily store operations in a fast-paced grocery store environment. Associates are responsible for operating the cash register, assisting customers, stocking shelves, unloading deliveries...
Hourly pay
Full time
Shift work
Day shift
Early shift
Aldi Inc.
Bowling Green, OH
2 days ago
Industrial Coating Painter
...groups including the aluminum, steel, tube and pipe, glass, automotive, aerospace, logistics, cement and energy sectors. In 2018, Fives achieved sales of $2 billion with a team of close to 8,500 employees and a network of over 100 operational units in over 25 countries.
Fives
Bowling Green, OH
4 days ago
Team Member
...Team Member For over 50 years, Long John Silver's has been serving up golden, crispy seafood and creating treasured moments for families worldwide. With nearly 500 locations, we're proud to be the world's favorite seafood destination for batter-dipped wild-caught whitefish...
Immediate start
Worldwide
Flexible hours
Shift work
Rotating shift
Long John Silver's
Maumee, OH
1 day ago
Team Member
...making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with...
Extra income
Second job
Flexible hours
Pizza Hut
Maumee, OH
1 day ago
KFC Team Member
...KFC Team Member Opportunity Are you ready to take your career to the next level while savoring the delicious taste of success? Look no further than KBP Foods, where we're searching for energetic and passionate individuals to join our KFC Team as Team Members! If you...
Flexible hours
Shift work
Afternoon shift
KFC
Maumee, OH
1 day ago
Store Warehouse Associate
...the floor, wrap and store them for customer delivery, or load them into customer vehicles for pickup Communicate with the Visual team daily or weekly to prioritize work for arranging the floor and incoming merchandise Handle the clerical aspects of warehouse operations...
Worldwide
Ashley Furniture
Bowling Green, OH
2 days ago
Perrysburg CDL A Delivery Truck Driver
$29.96 per hour
...work. Opportunities in our company abound for skilled, forward-thinking associates. Great drivers are crucial to the US Foods® team and one of the important faces of our organization. On and off the road, our drivers strive for integrity and reliability, while building...
Temporary work
Monday to Friday
Shift work
US Foods, Inc.
Portage, OH
9 hours ago
CDL A Delivery Truck Driver
$75k - $100k
...We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to...
Mclane Company, Inc.
Portage, OH
9 hours ago
Resort Bartender - Famous Dave's, TGI Fridays, Hotel Breakers & More!
...applicable, ServSafe Alcohol Training. Work collaboratively in a team setting and independently. Greet and serve guests in a prompt... ...of FUN and we want YOU to join us in making people happy! As a member of our team, you’ll… Make our guests happy by delivering...
Local area
Night shift
Afternoon shift
Weekday work
Cedar Point Amusement Park
Portage, OH
3 days ago
BARTENDER (FULL AND PART TIME)
...and weekends. Requirement: Must be 21 years or older. Perks: Medical, vision, dental, 401k, paid training, etc. Join our campus team where you are valued and empowered to make a difference. Enjoy competitive wages, benefits, and perks like Instapay through the One...
Full time
Temporary work
Part time
Summer holiday
Local area
Immediate start
Remote work
Flexible hours
Shift work
Weekend work
Afternoon shift
Compass Group
Bowling Green, OH
2 days ago
Crew Member, full-time or part-time, evenings
...Join The Jet's Team Start your Jet's career! Whether you're looking for a new career or a second job to earn supplemental income,... ...learn and grow with the company! Your responsibilities as a crew member involve dealing with customers in a courteous manner, and taking...
Weekly pay
Extra income
Full time
Part time
Second job
Flexible hours
Day shift
Afternoon shift
Jet's Pizza
Bowling Green, OH
4 days ago
Restaurant Crew Members Full Time & Part Time
...any station – grill, cashier, prep, salsa and expo. We take pride in our exceptional customer service and it’s up to each of our team members to create the friendly atmosphere that our customers expect and enjoy. So, whether you have experience as a dishwasher, cashier,...
Full time
Part time
Local area
Shift work
Chipotle
Bowling Green, OH
1 day ago
Front of House Team Member $16
$16 per hour
...Competitive pay Flexible scheduling Sundays off A positive, team-focused work environment Leadership development and growth... ...in a fast-paced environment Collaborate with team members to ensure smooth operations Maintain a clean, organized, and...
Full time
Part time
Flexible hours
Afternoon shift
Chick-fil-A
Maumee, OH
1 day ago
Shift Lead - Food Service Team Member
...problems with a smile, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You’ll also ensure that the restaurant is a safe...
Hourly pay
Shift work
Taco Bell - Allentown Road
Waterville, OH
9 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Team Member. Be the first to apply!