Collections Specialist
$18 - $22 per hourFinancial Pacific Leasing, Inc.
- # Collections SpecialistApplylocations: Federal Way, Washington: Los Angeles, California: South Jordan, Utah: Tigard, Oregon: Bellevue, Washingtontime type: Full timeposted on: Posted Todayjob requisition id: JR103101Established in 1975, Financial Pacific Leasing, Inc. (a subsidiary of Columbia Bank), is a direct provider of small-ticket commercial equipment leases. FinPac originates business through partnering with vendors, third party originators and lessors nationwide. For over 50 years, these partners have relied on Financial Pacific to provide them with innovative financing solutions for their customers.**About the Role:**Collections Agents are first-party collectors responsible for maintaining acceptable effective collection percentages on 1-30 day delinquent accounts. Effectively communicating with both internal and external customers to resolve delinquent contracts. Utilizing all internal and external resources available to establish contact, identify appropriate courses of resolution to protect the Company’s interest and to execute the resolution plan in a timely manner.* Communicates with customers that are in a 1-30-day delinquent status via telephone, mail, email, text, or personal contact.* Negotiates payment arrangements with the customers to ensure timely payment.* Maintain individual and group monthly delinquency goals.* Ensure that individual call volume meet company standards for their prospective areas and calls are made in a professional manner.* Assessing miscellaneous collection fees including late charges, over-the-phone payment fees, contract addendum fees, documentation fees and interim payments.* Maintains complete and accurate documentation to include thorough notation of all communications with the customer or authorized parties.* Understands the proper usage of extension, rewrites, addendums, and forbearances.* Prepares status worksheets, payoffs, and amortization schedules and requests for Fair Market Values.* Prepares Repossession Packets and demand letters when necessary.* Understands and utilizes company system and use of the phone dialer.* Works with customers’ and Financial Pacific Leasing insurance company to ensure proper insurance coverage is obtained.* Utilizes the broker base and in-house broker representatives to resolve first payment default delinquencies.* Provides highest level of customer service to all lessees, vendors, brokers and staff.* Performs all other duties as assigned by management.**About You:*** High School Diploma or GED required* Previous Collection experience preferred* Must present oneself in a professional manner* Must be proactive and adhere to all company policies including Bank Secrecy Act and compliance regulations* Must maintain confidentiality of all company information* Must provide exceptional customer service and support to our customers, partners, and all levels of staff* Must have working knowledge of Microsoft applications (Outlook, Word, Excel)* Strong data entry skillsThe pay range for this role is $18.00 - $22.00.The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.**Primary Location:** Ability to work fully onsite at posted location(s).3455 South 344th Way Suite 300 Federal Way WA 98001 **Our Benefits:** We are proud to offer a competitive total rewards package including base wages and comprehensive benefits. We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly. **Our Commitment to Diversity:** Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: View email address on click.appcast.io. **To Staffing and Recruiting Agencies:** Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.### About Columbia BankAt Columbia Bank, we’re redefining what it means to bank and to build a career. As the West’s premier banking experience, we combine the strength and scale of a leading financial institution with the heart and mindset of a community bank. With more than 350 locations across eight states, we deliver relationship-based service backed by regional expertise and resources that help families and businesses thrive.Our culture is built on **Do RIGHT**, which means:* **Relationships:** We create authentic connections with customers, colleagues, and communities.* **Impact:** Every role here makes a meaningful difference in people’s lives and local economies.* **Growth:** We invest in your success with career development, mentorship, and learning opportunities.* **Heart:** We care deeply about doing what’s best for our customers and each other.* **Trust:** Integrity and transparency guide everything we do.**Why work for Columbia Bank?*** A strong, stable financial foundation with over $67 billion in assets and a diverse portfolio that supports flexibility and opportunity.* A culture of belonging and purpose, where your ideas matter and your work has impact.* Competitive benefits and flexibility designed to help you thrive personally and professionally.* Community engagement that matters, from supporting local businesses to empowering youth through financial literacy initiatives.Ready to **Do RIGHT** for your career, your community, and your future? **Explore opportunities and join Columbia Bank today.**
- J-18808-Ljbffr Financial Pacific Leasing, Inc.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Collections Specialist in Federal Way, WA vacancy
$18 - $22 per hour
...call volume meet company standards for their prospective areas and calls are made in a professional manner. Assessing miscellaneous collection fees including late charges, over-the-phone payment fees, contract addendum fees, documentation fees and interim payments....SuggestedContract workInterim role$18 - $22 per hour
Financial Pacific Leasing, Inc. is seeking a Collections Specialist to manage 1-30 day delinquent accounts. This onsite role in Federal Way requires communicating with customers by phone, email, and mail to negotiate payment arrangements and protect the company's interests...SuggestedHourly payWork at office- Columbia Bank in Federal Way, WA seeks an onsite Collections Associate to contact customers with 1-30 day delinquencies and negotiate payment arrangements. You will maintain documentation, assemble payoff schedules, and work with insurance and broker networks to resolve...SuggestedWork at office
- ...customers - Notify debtors of outstanding account balances via phone, email and/or mail to settle accounts. - Prepare and analyze collection reports and processes - Completes a high volume of transaction entries on an ongoing basis throughout the month - Maintain...SuggestedFull timeWork at office
$25 per hour
...Earn reliable extra income close to home with a consistent evening schedule. We're hiring part-time Doorstep Trash Collection Specialists (Service Valets) to help keep apartment communities clean, safe, and welcoming for the people who live there. This role is...SuggestedHourly payExtra incomeFull timePart timeSecond jobLocal areaImmediate startWork from homeLong distance10 hours per weekShift workNight shiftDay shiftAfternoon shiftValet Living
Federal Way, WA1 day ago- ...Valet Living is seeking part-time Service Valets to collect bagged trash and cardboard from apartment doorsteps, transporting it to on-site dumpers to keep communities clean and welcoming. The role emphasizes staying active, walking routes, and working outdoors during...Weekly payPart timeLocal areaAfternoon shift
Valet Living
Renton, WA3 days ago $17.5 - $19.5 per hour
...Laboratory Collection Specialist We are looking for an enthusiastic Laboratory Collection Specialist to join our Field Operations team in Tacoma, WA. The selected candidate will be working in a pain management office, tasked with collecting, logging, ordering, processing...Hourly payFull timeTemporary workWork at officeRelocationFlexible hours$20 per hour
Earn reliable extra income close to home with a consistent evening schedule. We’re hiring part‑time Doorstep Trash Collection Specialists (Service Valets) to keep apartment communities clean, safe, and welcoming for the people who live there. This role is ideal for those...Hourly payExtra incomeFull timePart timeSecond jobLocal areaImmediate startWork from homeLong distanceShift workNight shiftDay shiftAfternoon shift- WCP Solutions in Kent, WA is seeking a detail-oriented Credit Representative to support accounts receivable, credit and collections, invoicing, and related administrative tasks. This role helps maintain accurate financial records and delivers responsive service to internal...Work at office
$25 per hour
...supervision of the Accounting Supervisor, performs general accounting duties including: cash application, sending invoices, soft collections, reconciling banking transactions, processing accounts payable invoices, filing and other duties as needed to support the Accounting...Temporary workWork at officeLocal areaFlexible hoursShift workRed Dot
Edgewood, WA18 hours ago- RDSolutions in Washington state is seeking a motivated Research Associate to join our flexible, independent field work. You will collect data at assigned stores and complete tasks within client windows. Earn a guaranteed hourly minimum in wage-floor areas, plus a $200 sign...Hourly payMinimum wageRelocation packageFlexible hours
- RDSolutions in the United States is seeking a flexible, part-time Research Associate to collect tasks at local grocery stores. You can choose when you work and how much you earn, with detailed training to get started quickly. All you need is reliable transportation, a valid...Part timeLocal areaRelocation packageFlexible hours
- ...Job Description Job Description Medical Insurance Accounts Receivable Collections Specialist Olympic Sports & Spine (OSS) is seeking an experienced Medical Accounts Receivable (AR) Specialist to join our growing revenue cycle team in Tacoma. This is an excellent...Contract workWork at officeMonday to Friday
Olympic Sports & Spine
Tacoma, WA8 days ago $21 - $27 per hour
Accounting Clerk Shift/Hours: Monday - Friday, First Shift 8:00 am-5:00 pm Pay Rate: $21 - $27/hr DOE Location: Seattle, WA We are thrilled to announce a new Accounting Clerk opportunity! PrideStaff, a nationally recognized staffing company, has been given ...Hourly payTemporary workImmediate startMonday to FridayShift workDay shift- Large Business & InternationalWhat Is Large Business & International (LB&I)? A description of the business units can be found at: are to be filled in following area(s): LBI - Director NE Compliance - Northeastern Compliance Practice Area (NECPA), DFO Mid-Atlantic.
US Government Jobs
Tacoma, WA12 hours ago - ...preplanned with a flexible schedule, and the faster you get at the job the quicker you are in and out! Flexible when you go in and collect the work! We provide detailed training to ensure you will achieve maximum efficiency in each store you will collect. You will control...Hourly payExtra incomeTemporary workPart timeSecond jobRelocation packageFlexible hoursShift work
RD SOLUTIONS INC
Puyallup, WA5 days ago $750 per week
ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences.Role...Part timeCasual workRemote workFlexible hoursAFG
Federal Way, WA3 days ago- ...Spine in Tacoma seeks an experienced Medical Accounts Receivable Specialist to join our revenue cycle team. The role focuses on insurance... ...bring background in patient accounting, medical billing, collections, and payment posting, ensuring HIPAA compliance and accurate...
$4,108 - $5,506 per month
...months, you will perfect your communications skills, ability to negotiate, and other investigative methods in resolving revenue collection activities on delinquent accounts. You will also provide advice, instruction, and training to a diverse customer base. In addition...Work at officeImmediate startRemote work$4,633 - $6,229 per month
...to RA2, the salary ranges from $4,633 to $6,229 monthly, plus a 5% premium in King County. Responsibilities include locating delinquent taxpayers, taking collection actions, fieldwork, and maintaining case histories. #J-18808-Ljbffr State-of-Washington-Dept.-of-RevenuWork at officeRemote work$7,289 - $9,861 per month
Job Description Job Description Do you have a passion for leading a team to perform at their highest level? Does the phrase "details matter" describe your approach to everything? Do you long for quality, value-driven work and an amazing team environment? If so, we ...Contract workLocal areaNorthwest Administrators, Inc.
Federal Way, WA11 days ago$69k
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions...Remote workWork from homeFlexible hoursHMG Careers
Auburn, WA2 days ago- Absher Construction, a long-established Pacific Northwest general contractor and employee-owned company in Puyallup, is seeking an Accounting Assistant to support payroll, AP, reconciliations, and compliance tasks. This role offers a path toward a Project Accountant role...For contractors
Absher
Puyallup, WA4 days ago $22.41 per hour
...Billing Specialist IIISea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based... ...companies on accounts not paid, customer service, and collections of private past due accounts. This position is also responsible...Hourly payFull timeSeaMar Community Health Centers
Federal Way, WA4 days ago$66.5k - $94k
...This role will primarily support the Service Team by coordinating accounts payable review, customer invoicing, accounts receivable collections, job setup, and other day-to-day accounting functions. The Accounting Assistant will also provide broader support to the...Monday to FridayShift work$23 - $27 per hour
...Washington State Labor & Industries (L&I) and LCPtracker Maintain prevailing wage rates and related payroll and compliance information Help collect and maintain vendor and subcontractor compliance documentation Maintain accurate and organized electronic accounting and compliance...For contractorsFor subcontractorWork at officeLocal areaFlexible hours$24 - $36 per hour
...electronically, and put a truck on the schedule before you hang up. Others need a person on site, and you will dispatch one of our field specialists with everything they need to help. This is not a script-reading call center job. You are trusted to ask good questions, make...Hourly payFull timeLocal areaImmediate startNight shiftRestoration Alliance of Tacoma LLC
Federal Way, WA1 day ago$25.1 per hour
WHAT'S IN IT FOR YOU Competitive salary of $25.10/hr. with discretionary performance bonuses 2x a year! Fully paid medical, prescription drug, dental and vision coverage for you and competitive premiums for your dependents. Complimentary meals and covered team...Flexible hoursMuckleshoot Casino
Auburn, WA4 days ago- Verity Credit Union is hiring a Member Consultant II at our Auburn Branch to empower members’ financial lives and build trusted relationships. You will engage with members across loan and account origination, onboarding new members, and cross-selling products to help our...Hourly pay
- North Sky Communications, LLC is seeking a Billing Coordinator in Auburn, WA to manage high-volume invoicing, ensure accuracy and timeliness, and support project managers and clients. You will generate and issue invoices, verify data, resolve billing discrepancies, and ...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Collections Specialist. Be the first to apply!
Related searches
- data collection Federal Way, WA
- medical collections work from home Federal Way, WA
- medical collections Federal Way, WA
- collection Federal Way, WA
- collections work from home Federal Way, WA
- business account collections Federal Way, WA
- data collection researcher Federal Way, WA
- senior debt collector
- billing collection specialist
- work from home debt collector