Residential Sales Representative

Job Description

Job Description

Job Summary:

Residential Sales Representatives are essential to the growth of i3 Broadband. They build relationships with a wide variety of customers, teach potential customers about i3 technology and new products, and deliver sales results. Residential Sales Professionals go door-to-door or use other direct marketing methods to expand i3’s reach and sell broadband services to residential customers within an assigned territory or neighborhood. They get customers excited about the benefits of switching from their current provider to a 100% Fiber-to-the-Home (FTTH) connection through i3 Broadband. 

Key Responsibilities:

• Sell Fiber Broadband Services (internet, Wi-Fi, and phone) to residential customers in assigned serviceable areas.
• Travel to different neighborhoods and communities, going door-to-door to prospect and close sales.
• Effectively describe and demonstrate i3 Broadband’s products and services, matching customers with the customized plans that best suit their needs and lifestyle.
• Work independently, with expectations of 6 hours of field time per day, including 4 hours of "Prime Time" (4 PM - 8 PM), 1 hour for planning your day, and 1 hour for breaks.
• Meet company-established sales goals, prospecting, closing standards, bundling objectives, and other performance targets.
• Follow up with prospects and customers who are ready to purchase i3 services, ensuring satisfaction and timely service delivery.
• Build constructive and cooperative relationships with your team and community.
• Engage positively with every individual in your interactions, leaving a lasting impression of professionalism.
• Complete required sales forms, documentation, and reports in a timely and accurate manner.
• Participate in ongoing training, sales meetings, and trade shows.
• Perform other tasks as assigned

Qualifications:

Education and Experience:

• Previous experience in a customer service or sales role is required. Experience in door-to-door sales is a plus.
• A valid driver’s license, car insurance, and a satisfactory driving record are required.
• Successful candidates will undergo a criminal background check and motor vehicle records check.
• Use of a reliable vehicle is mandatory.

Skills and Competencies:

• Highly self-motivated and goal-oriented with an entrepreneurial spirit.
• Strong ability to connect with customers, with a friendly "Can Do" attitude.
• Proficient with basic computer and digital tools, and a general understanding of consumer electronics.
• Ability to work flexible hours, including evenings, weekends, and occasional holidays (with holiday pay).
• Open to training, feedback, and adapting to i3 standards.
• Ability to work in various weather conditions (heat, cold, rain, snow, etc.).
• Excellent verbal and written communication skills, able to engage with people effectively.

Working Conditions:

• The ability to work in adverse weather conditions inducing heat, cold, snow, rain, wind, and dust.
• The ability to stand and walk for extended periods of time.
• Ability to occasionally lift up to 40 lbs. (boxes of sales and marketing materials, display materials, etc.). 
• Ability to talk, hear, and communicate orally and in writing.
• While performing the duties of this job, employees must maintain a valid driver’s license and a satisfactory driving record that meets the standards of the company insurance policy. 

i3 Broadband is an equal-opportunity workplace that respects the diversity of our customer base and our team. We will treat customers, employees, and applicants fairly without regard for gender, race, age, or any other characteristics protected by law. Our employment decisions are made on the basis of qualification, merit, and business need.