Inside Sales Associate

Inside Sales Associate

We are seeking an Outbound Call Lead Generation Associate to join our team! Renewal by Andersen, the leader in the window replacement industry, is growing and we are looking to hire qualified individuals who want full time career positions.

Job Details

We are looking for energetic, ambitious, and personable team members experienced in outbound calling.

Responsibilities:

• Fulfill activity plan and appointment conversion goals within stated guidelines
• Communicate using the company-prescribed appointment-setting methodology
• Sell the value of the in-home consultation and convert appointments at or above the stated percentage goal
• Question & listen to customers; identify the customer's wants, needs, desired results or problems; re-direct calls to appropriate contact to ensure customer is served properly
• Act as "voice of RbA"; communicate to all team members, customers and prospective customers respectfully and tactfully
• Assume responsibility, including follow-up, for all problem resolution and customer satisfaction within your responsibility and authority
• Follow up on all voice mail and other inquiries immediately

Qualifications:

• Outgoing, personable and approachable
• Disciplined and follow procedures
• Energetic, self-starter who is persistent, ambitious, goal and task oriented
• Demonstrated ability to meet goals
• Strong communication over the phone and email
• Excellent written and verbal skills
• Previous cold calling experience
• Customer focused, results oriented; strong work ethic
• Skilled at managing objections

If this sounds like a good fit for you, we'd love to hear from you! Send us your resume and let's chat.

This is a full-time position which includes a bonus program and benefits.

Pay: $14.00 per hour