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Technical Customer Support Specialist — Software Helpdesk

Sedgwick Claims Management Services Ltd

Sedgwick is seeking a Customer Support Specialist in Kentucky to provide responsive, high-quality support to customers, auditors, and internal partners by resolving inquiries and maintaining expert knowledge of BillReview IQ applications. You will respond to calls, log interactions in the CRM, and help log defects or change requests while contributing to continuous improvement efforts. Travel as needed and one late shift per week are required. #J-18808-Ljbffr Sedgwick Claims Management Services Ltd

Vacancy posted 2 days ago
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