Drafter/Estimator-Security

Technical Sales Support Specialist/Drafter

The Technical Sales Support Specialist provides technical expertise and product guidance to support the Security sales organization throughout the pre-sales and sales process. This specialist has a working knowledge of AutoCAD and Drafting standards and applies them towards the execution of Sales Orders or ECNs. This role follows established procedures and guidelines to ensure consistency, accuracy, and alignment with Johnson Controls' standards.

Provide technical information, product guidance, and application support for Johnson Controls' solutions before and during the sales process

Support sales teams by clarifying technical specifications, system capabilities, and product configurations

Respond to technical inquiries while adhering to standard processes, tools, and documentation requirements

Collaborate with internal stakeholders (engineering, operations, sales) to resolve technical questions

Ensure all technical recommendations align with company policies, safety standards, and compliance requirements

Read and understand technical drawings of components such as instruments, control panels, starter, etc.

Develop wiring diagrams using AutoCAD Electrical 2024 (Bentley, Plant 3D or Inventor experience is a plus)

Develop 2D plan, elevation and section drawings of control panels using AutoCAD Electrical. Includes mounting components, terminal blocks, associative dimensioning and avoiding interference between equipment.

Document and track technical requests as required

Bachelor's degree with 1+ year of related technical or sales support experience, or CAD education with equivalent experience.

Associate degree with 6+ years of related experience

Basic understanding of technical products or systems (Fire, Security, preferred)

Strong communication and problem-solving skills

Ability to follow established procedures and work within defined guidelines

Experience supporting technical sales teams or customer-facing roles

Familiarity with Johnson Controls products or similar building technology solutions

Experience working in a structured, process-driven environment

Proficiency with CRM tools or technical documentation systems

HIRING HOURLY RANGE: $32-42.00 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.