Personal Banker

About the Role As a Personal Banker, you will deliver an exceptional client experience by adhering to our Breakthrough Client Experience Standards. Acquire new and expand existing relationships with clients by asking questions to identify needs, offering appropriate products and services, and referring clients to the appropriate business partners within the bank. Uncover and originate consumer lending opportunities. Provide excellent client service by promptly acknowledging inquiries, identifying needs, offering appropriate products, and responding in a timely manner. Engage clients and prospects in client financial reviews and business financial reviews to provide solutions and uncover additional financial needs. Make recommendations and follow through on commitments to clients. Maintain direct contact with external and internal clients, consistently providing proactive solutions and problem resolutions in alignment with the bank’s Breakthrough Client Service Standards. Open consumer and business accounts for existing and new clients. Act as a resource to Client Service Specialists by contributing to the team environment and filling in on teller functions (including cash transactions) when needed. Support the branch goal of identifying and referring a wide range of bank products and services to the appropriate internal business partners. Resolve client issues and requests, exhibiting strong follow-through. Build familiarity with business, consumer, and trust entities. Qualifications High School Diploma or GED (required). 1 year of teller or other banking experience preferred. Basic knowledge of consumer banking and business products and services offered. Ability and desire to actively develop consumer lending skills. Ability to accurately handle cash, balance accounts and drawers, and perform accurate calculations. Proficiency in expanding client relationships with an emphasis on creating new relationships and expanding existing relationships. Desired ability to obtain a Nationwide Multistate Licensing and Registry (NMLS) license (preferred). Compensation Pay range: $22.00 to $27.00 per hour. Pay rate depends on job‑related knowledge, skills, experience, education, and geographic location. The role may be eligible for performance‑based incentive compensation. Location 6552 Highway 2, Priest River, ID 83856. Ability to work fully onsite at the posted location(s). Benefits Comprehensive healthcare coverage (medical, dental, vision). 401(k) retirement savings plan with employer match. Employee assistance program. Life and disability insurance. Tuition assistance. Mental health resources. Identity theft protection. Legal support. Auto and home insurance. Pet insurance. Online discount marketplace. Paid vacation, sick days, volunteer days, and holidays. Professional development programs and clear career growth paths. EEO Statement Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. #J-18808-Ljbffr Columbia Bank