Security Service Technician

Position Overview: Moore Security Solutions is looking for a dependable and experienced Security Service Technician to handle service calls, troubleshooting, and maintenance of commercial security and low-voltage systems. This role is ideal for a self-motivated technician who can diagnose issues in the field, communicate effectively with clients, and deliver high-quality service that keeps systems running reliably. Key Responsibilities: Diagnose, troubleshoot, and repair access control, video surveillance (CCTV), intrusion alarm, and low-voltage systems Perform routine service, maintenance, and system inspections Respond to service calls in a timely and professional manner Program and make system adjustments as needed (access control, cameras, alarms) Identify and resolve network-related issues affecting security systems Document service activities, including detailed notes, resolutions, and recommendations Communicate clearly with customers, project managers, and office staff Recommend system upgrades or improvements when appropriate Maintain service vehicle, tools, and inventory Qualifications: 2–4+ years of experience in security or low-voltage service work Strong troubleshooting skills across multiple system types Experience with access control platforms (Brivo, ZKTeco, or similar) Knowledge of IP cameras, NVRs, and basic networking (IP addressing, PoE, routers/switches) Ability to work independently and manage time effectively Strong customer service and communication skills Valid driver’s license and clean driving record Ability to pass background check and drug screening Preferred Qualifications: Experience with cloud-based access control systems Manufacturer certifications or training OSHA certification Experience servicing commercial and multi-site environments What We Offer: Competitive pay based on experience Company vehicle or vehicle allowance (depending on role) Steady service work across the Houston area Opportunities for advancement and continued training Supportive team environment focused on quality and professionalism Location: Houston, TX and surrounding areas #J-18808-Ljbffr Moore Security Solutions, LLC