Technical Customer Service Representative
Hot Shot Secret
Job Details: Job Location: 3975 Morrow Meadows Drive - Mount Gilead, OH, Position Type: Full Time, Salary Range: Undisclosed, PURPOSE RESPONSIBILITIES Respond to customer inquiries via phone, email, live-chat, and social media regarding product applications, performance, and troubleshooting. Provide technical recommendations for diesel engine oils, fuel additives, lubricants, and maintenance products. Assist customers in diagnosing common diesel engine issues such as fuel system problems, injector concerns, emissions system challenges, oil consumption, and performance issues. Educate customers on proper product usage, maintenance intervals, and preventative maintenance practices. Support dealers, distributors, and sales representatives with technical product information and training. Resolve customer concerns or complaints professionally and efficiently while delivering exceptional customer experience. Collaborate with R&D, Marketing, and Sales teams to address customer feedback and product questions. Stay current on diesel engine technologies, emissions systems, industry trends, and Lubrication Specialties product offerings. Participate in product testing, training events, trade shows, and customer education initiatives as needed. Document customer interactions and maintain accurate records in CRM systems. Other duties as assigned. DESIRED KNOWLEDGE, SKILLS, AND ABILITIES Strong knowledge of diesel engines, fuel systems, lubricants, and preventative maintenance practices. Strong problem-solving and troubleshooting abilities. Strong communication and active listening skills. Ability to stay calm under pressure and demonstrate empathy with frustrated customers. Comfortable using computers, CRM systems, and data entry tools. Familiarity with order entry systems and dealer/customer support environments. EDUCATION AND EXPERIENCE A High School Diploma or equivalent is required. Prior customer service or sales support experience. ASE, manufacturer, or diesel industry certifications are a plus. OTHER INFORMATION Ability to sit, stand, and work at a computer for extended periods. Occasional lifting of product samples up to 25 pounds. Ability to attend trade shows, customer visits, or company events as required. #J-18808-Ljbffr Hot Shot Secret
- ...may_apply} Application Deadline: {closing_date} 911 call-taking services commonly operate 24 hours a day. Depending on staffing needs,... ...require a high school diploma or recognized equivalent. Previous customer service, telephone support, or public safety experience may be...SuggestedNight shiftRotating shift
National Public Safety Careers
Cardington, OH2 days ago - ...apply} Application Deadline: {closing_date} 911 call-taking services commonly operate 24 hours a day. Depending on staffing needs,... ...require a high school diploma or recognized equivalent. Previous customer service, telephone support, or public safety experience may be...SuggestedNight shiftRotating shift
National Public Safety Careers
Cardington, OH14 days ago - ...Client Service Professional/Receptionist Helping others is what we do best here, which means you will get to see the impact of your... ...working in a fast-paced environment Previous experience in a customer service environment Ability to multi-task Strong...SuggestedSeasonal workWork at officeFlexible hours
$43k - $56.2k
...Customer Service Representative Summary: Directly supports the store manager, ensuring the store runs efficiently and follows all laws and policies while maximizing sales and maintaining asset control. Responsibilities Provide excellent customer service leadership to all...SuggestedFull timeShift workAfternoon shiftS&G Stores
Galion, OH2 days ago$25 - $45 per hour
...ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and... ...big brands what you think about their upcoming products and services in the American market. Main Duties: Properly document...SuggestedHourly payWeekly payExtra incomeTemporary workPart timeFor contractorsSeasonal workRemote workWork from homeFlexible hoursGLOCPA
Galion, OH3 days ago$75k - $80k
...of a highly persuasive pitch: top-notch service from an iconic brand name and the... ...Guarantee that demonstrates our commitment to customer satisfaction. This role combines your... ...Responsibilities: As an B2B Outside Sales Representative, you’ll be responsible for...Orkin
Edison, OH2 days ago- ...team. Depending on the opportunities available, you may work in customer-facing positions or behind-the-scenes operational roles... ...and stocked. Answer questions and provide excellent customer service. Support daily store operations. Processing & Production...Hourly payFlexible hours
$69k
...Job Description Job Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position... ...communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications...Remote workWork from homeFlexible hoursHMG Careers
Cardington, OH7 days ago$43k - $56.2k
...A retail company in Galion, OH is seeking a Customer Service Representative to support the store manager and ensure efficient operations. This entry-level role requires excellent customer service skills, a strong ability to follow company policies, and the capability to...Full timeFlexible hoursS&G Stores
Galion, OH2 days ago- ...Job Title Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department...Seasonal work
$100k
...that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions to merchants.... ...professionals to join our most aggressive and lucrative Sales Representative Program ever offered. Demonstrate your passion and sales...Local areaSlice Merchant Services
Galion, OH9 hours ago$70k - $85k
...Agency is recruiting candidates for a Sales Representative opportunity. We are seeking a driven... ...business solutions. This role involves servicing an existing portfolio of 2,000 business... ...and supervisory abilities. Customer service or sales experience is preferred...Weekly payFull timeAlpha Agency
Cardington, OH14 days ago- ...Member OpportunityMotoMart operates 80+ convenience stores across the Midwest, delivering fast and friendly service to meet the everyday needs of our customers. Guided by our mission of convenience and community, we strive to create welcoming neighborhood destinations....Temporary workNight shift
FKG Oil Company
Galion, OH5 days ago - ...responsible for duties such as cashiering, stocking, cleaning, and monitoring perishables. The store clerk provides excellent customer service and assists in maintaining excellent daily store conditions. This position accomplishes all job duties in accordance with company...Full timeFlexible hoursShift work
$11 - $17 per hour
...Retail Service Specialist Compensation Pay Range: $11.00 - $17.00 The actual hourly rate will equal or exceed the required minimum... ...the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position...Hourly payMinimum wageLocal areaFlexible hoursShift workNight shift$17.5 per hour
...your team to deliver an exceptional shopping experience. That can mean making sure products are available for our customers, providing our high level of service and more. See what's in store. Apply today! Position Type: Part-Time Average Hours: Fewer than 30 hours...Hourly payPart timeWork experience placementLocal areaDay shift$85k - $105k
...Job Description Job Description Sales Representative & Field Trainer — Educators Welcome Company: Impact Insurance Agency Full-Time... ...with clarity. This opportunity isn't about leaving service behind — it's about taking your leadership, communication, and...Full timeFor contractorsLocal areaRemote workMonday to FridayWeekend work$75k - $95k
...Job Description Job Description Sales Representative — Educators & Coaches Transition Role Company: Impact Insurance Agency Compensation... ...matter. This opportunity isn't about stepping away from service — it's about applying your leadership and communication...Full timeFor contractorsLocal areaRemote workMonday to FridayWeekend work$18 - $24 per hour
...have a background in the construction trade, can connect with customers, understand their needs, and are ready to turn your hands-on experience... ...measuring tools & computer ~ Discounts on products & services ~ Potential for growth within organization ~ Weekly...Hourly payPermanent employmentFull timeFor contractorsWork experience placementSeasonal workWork at officeImmediate startMonday to FridayFlexible hours
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