Retail Assistant Manager

Job Description

Job Description

The Assistant Manager position is responsible for providing excellent customer service and treating our employees as our #1 priority. This position will work at our SHELBYVILLE, IN store location. 

• Embody the GHC culture of treating our team members as our #1 priority.
• Greet and assist customers in a positive, approachable manner. Answer questions and resolve customer concerns.
• Maintain a positive presence in the store by providing excellent customer service. Hold team members accountable for providing exceptional customer service.
• Assist and support the Store Manager in all aspects of store operations.
• With guidance from Store Manager, help supervise, train and develop store and lumber yard team members on policies and procedures.
• Regularly walk the store and yard to find and address issues.
• Ensure a clean, well-stocked and merchandised store for customers.
• Manage inventory to keep optimal amount of stock on hand to maximize turns and profit, while maintaining adequate on hands.
• Assist in and manage the process of unloading freight and stocking shelves.
• Assist Store Manager and Office Manager with administrative tasks. These can include; order stock, record keeping, running and analyzing reports, payroll, scheduling, register balancing and deposits, etc.
• Support Store Manager in loss prevention efforts.
• Work with merchandiser and store management to maintain promotional and permanent displays.
• Maintain assigned department(s).
• Uphold safety standards and help administer safety training.
• Assume certain management responsibilities in absence of Store Manager.
• Ensure a safe working environment. Maintain situational awareness. Identify and report any safety issues or concerns to management.
• Follow all company policies and procedures.
• Other duties as assigned.

• Excellent interpersonal and customer service skills.
• Strong supervisory and leadership skills.
• Ability to prioritize tasks and delegate them when appropriate.
• Proficient with computer skills.

• Prolonged periods of standing and walking throughout the retail and lumber yard space.
• Must be able to lift up to 40 lbs at times.

• High School Diploma or GED
• 3 + years of Retail Experience (preferred in hardware/lumber industry)
• Experience supervising employees a plus.
• Management experience a plus.

• Medical Insurance
• Dental, Vision, Short Term Disability, Long Term Disability, Cancer coverage, Accident Coverage, Life Insurance
• 401k plan with employer contribution
• Company paid $25k Life Insurance Plan
• Employee discount
• Vacation time

Powered by JazzHR

bZmUkHeMHl