Customer Relations Representative - State Farm Agent Team Member

Job Description

Job Description

We're Hiring!
Are you a motivated and customer-oriented individual with a passion to make a difference in the lives of others and better the community you live in? Do you want to work in an environment that is fun, challenging, and rewarding? If yes, then Lynn Braden State Farm may be the right fit for you! We are an established, reputable insurance agency with a highly motivated team that works hard together to achieve goals. We want to work alongside someone who is equally committed to excellence and personal achievement.

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers

• Able to build rapport and establish trust with potential and existing customers
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Strong Interpersonal and communication skills, both verbal and written
• Detail-oriented with strong organizational and time management skills
• Proactive in problem-solving
• Demonstrated ability to work independently and as part of a team

• Hourly pay plus commission/bonus
• Paid time off and holidays
• Professional development and training opportunities