Field Service Technician II

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Field Service Technician II Full Time Technical Saint Louis, MO, US 11 days ago Requisition ID: 1137 Job Summary As a Field Service Technician II, you have hands‑on experience installing, troubleshooting, repairing, calibrating, and inspecting Rees monitoring equipment used in regulated environments. The Field Service Technician II ensures accurate calibrations and efficient execution of tasks, actively engages with customers to provide updates on annual preventive maintenance, and addresses service‑related issues. Key Responsibilities Installation, maintenance, and troubleshooting of monitoring equipment in customer facilities. Verify the set up and configuration of Rees monitoring equipment, ensuring proper functionality and compatibility. Diagnose and troubleshoot technical issues identified during calibration executions. Perform repairs and maintenance tasks on a wide range of electronic and mechanical components within Rees monitoring systems. Calibrate and inspect Rees monitoring equipment to ensure accurate readings and compliance with industry standards and regulations. Read and interpret schematics, mechanical drawings, and technical documentation to effectively carry out repairs and maintenance procedures. Use a variety of test meters and diagnostic tools to identify equipment malfunctions and perform accurate assessments and calibrations. Review job plans prior to installation and submit job status updates in accordance with project requirements. Record data to support IOQ protocols. Maintain a well‑organized inventory of parts and supplies required for on‑site service, ensuring availability for prompt resolution of issues. Communicate with customers to provide project updates, address service‑related inquiries, and deliver exceptional customer support. Collaborate with technical support teams to engage and resolve complex technical challenges. Travel to various customer facilities within the designated region to fulfill job responsibilities, providing timely and reliable service. Other duties as assigned. Qualifications & Requirements High school diploma or equivalent; relevant technical certifications or associate degree preferred. Minimum of 2 years as a Rees Technician or 3 years industry experience, with proven track record of successful installations, using problem‑solving skills and analytical thinking. Experience working with electrical, mechanical, or computer networking equipment. Proficiency in interpreting schematics, mechanical drawings, and technical documentation. Familiarity with a wide range of test meters and diagnostic tools used in electronics and equipment maintenance. Strong problem‑solving skills with the ability to diagnose and resolve technical issues effectively. Excellent communication and customer service skills, capable of interacting professionally with customers. Ability to work independently, manage time efficiently, and prioritize tasks to meet service deadlines. Physical ability to lift 75 pounds and climb OSHA approved equipment. Professional appearance and appropriate personal hygiene. A valid driver’s license, a clean driving record, and the capability to operate a company or personal vehicle. Strong attention to detail and commitment to maintaining accurate records and inventory. Flexibility to adapt to changing work environments and requirements. #J-18808-Ljbffr