Sr QA position

Senior QA Automation Engineer

Location: Frisco, TX

We're Fiserv, a global leader in fintech and payments, moving money and information in ways that move the world. Every time you swipe a card, pay through an app, or withdraw cash, we're behind the scenes making it happen—securely, reliably, and at scale. If you're passionate about building technology that powers financial services and want to make an impact on a global scale, join us.

What You'll Do

As a Senior QA Automation Engineer, you will be a hands-on technical leader responsible for driving quality and automation across enterprise financial systems. You will lead the design, development, and execution of scalable automation frameworks, ensuring high-quality, secure, and compliant software delivery. You will partner closely with engineering, product, and QA teams to improve automation coverage, increase release efficiency, and reduce production defects.

Quality Engineering Leadership & Delivery

• Lead QA automation efforts across the full SDLC: design, build, test, deploy, and operate
• Define and implement scalable test automation frameworks for UI, API, and backend systems
• Drive automation standards, coding practices, and framework consistency across teams
• Lead test planning, execution strategy, and defect management processes
• Ensure alignment with Agile, Waterfall, and hybrid delivery models

Test Automation Strategy & Execution

• Design, build, and maintain automated regression and integration test suites
• Evaluate and standardize automation tools (e.g., Selenium, Tosca) across applications
• Identify automation candidates and prioritize high-impact test scenarios
• Integrate automation into CI/CD pipelines to enable continuous testing
• Drive improvements in automation coverage, execution speed, and reliability

Fintech-Specific Quality & Risk Management

• Ensure applications meet financial regulatory and compliance requirements (e.g., PCI DSS)
• Validate secure handling of sensitive data within test processes
• Partner with cybersecurity and compliance teams to ensure audit readiness
• Contribute to risk mitigation strategies through proactive quality engineering

Cross-Functional Collaboration

• Partner with Product, Development, and Infrastructure teams to embed quality into delivery
• Collaborate with distributed QA teams to drive automation adoption and consistency
• Communicate testing strategies, risks, and results to stakeholders and leadership
• Support enterprise-level quality initiatives and transformation efforts

Operational Excellence

• Improve system quality by reducing defect leakage into production
• Support root cause analysis and continuous improvement initiatives
• Enhance test data management, environment stability, and execution reliability
• Drive efficiency through automation, DevOps, and process optimization

Required Qualifications

• Must have legal authorization to work in the U.S. without sponsorship
• Bachelor's degree in Computer Science, Engineering, or related field
• 5+ years of QA experience with 3+ years focused on automation
• Strong experience with automation tools such as Tosca, Selenium, or similar
• Proficiency in programming languages (Java, C#, Python, or equivalent)
• Experience with API testing (REST/SOAP) and automation frameworks
• Strong understanding of SDLC, Agile methodologies, and CI/CD practices
• Hands-on experience applying AI/ML techniques in testing (e.g., intelligent test generation, self-healing scripts, predictive defect analysis, or AI-assisted test automation tools)
• Proven ability to deliver high-quality, scalable, and maintainable automation solutions

Preferred Qualifications

• Experience in financial services or regulated environments
• Familiarity with test management tools (e.g., qTest)
• Experience with SQL/database validation and data-driven testing
• Exposure to performance and security testing
• Experience working in distributed or global QA teams
• Experience with tools such as GitLab, Jira, ServiceNow, or similar platforms

Key Success Factors

• Growth in automated test coverage across applications
• Reduction in manual testing effort and execution time
• Improved release quality and reduction in production defects
• Adoption of standardized automation frameworks across teams
• Contribution to enterprise automation maturity and efficiency goals