HOSPITALITY SERVICES ASSOCIATE, HOSPITALITY SERVICES

Description


WHAT IT'S LIKE AT SGMC HEALTH


Purpose . No matter your role or area that you work in, at SGMC Health we are collectively working towards goals that will make our community a better place.


Excellence . We strive to do the right thing the right way, are accountable in all we do, require competence of our people, and are compassionate in our service.


Team Spirit. We encourage team effort, support personal and professional development, acknowledge individual talents and skills, and support innovation and empowerment.


Award Winning Performance. We are committed to providing the best care possible and we are proud to be recognized locally, statewide, and nationally for the exceptional care that our staff provides.

WHY YOU WILL LOVE SGMC HEALTH


SGMC has great benefit options, depending on the role that you are going into- including healthcare, supplementary benefits, ways to save for the future, opportunities for career advancement, and opportunities to expand your skill set. Some of these great benefit options are listed below:

• Low Healthcare Insurance Premiums
• 401(k) with employer match
• Paid Time Off (PTO)
• Employee discounts
• Company paid life insurance
• Short-Term and Long-Term Disability
• Cancer Insurance
• Accident Insurance
• Pet Insurance
• Tuition Reimbursement
• On-the-job training and skills development
• Opportunities for growth and advancement
• Employee Assistance Program

JOB LOCATION : Main Campus


DEPARTMENT: HOSPITALITY SERVICES

SCHEDULE: Full Time, 8 HR Day Shift,


POSITION SUMMARY


The Hospitality Services Associate takes ownership for the guest's first impression of SGMC Health Main Campus. Responsibilities include anticipating guests needs and providing exceptional service to patients and visitors upon arrival and departure from SGMC Health Main Campus.


KNOWLEDGE, SKILLS & ABILITIES

EDUCATION

• The Hospitality Services Associate must be a high school graduate or hold an equivalent qualification. A valid Georgia Driver's License is required for this position.

EXPERIENCE

• The candidate should have at least one year of work experience, preferably in a customer service or healthcare role.

KNOWLEDGE, SKILLS, AND ABILITIES


The ideal candidate must be friendly, outgoing, and thrive in a customer service-oriented environment. They must have excellent verbal communication skills. Strong interpersonal skills are essential, as the candidate must demonstrate the ability to establish and maintain effective working relationships. Additionally, the candidate must possess strong communication skills, enabling effective interaction with patients, employees, and families. The ability to work in a high-stress environment is also crucial for success in this role.


WORKING CONDITIONS - ADA INFORMATION


The role requires the ability to tolerate working outdoors in various weather conditions, including rain, snow, sun, and both hot and cold temperatures. Works primarily in hospital setting. Requires considerable standing, mental effort, stooping, bending, lifting (in excess of fifty (50) lbs.), pushing objects (carts and wheelchairs). Uses office equipment and telecommunication devices on a regular basis.

SEE WHAT ALL OF THE HYPE IS ABOUT