Service Technician

Job Description

Job Description

Who We Are…

Harper Limbach’s primary core value has always been:  We Care . 

We Care about you as a person: your safety, career, development, and the local community. 

We Care to impact diversity in construction to create a collaborative work environment focused on generating a sense of belonging and accomplishment.  

Harper Limbach LLC, a Limbach Holdings, Inc. company, delivers and maintains quality building systems, focusing specifically on MEP+C-intensive projects for building owners and contractors. Harper commits to providing the owner the best end-product in terms of price and quality; we also manage all components of mechanical, electrical, plumbing, and control systems for the building owner from system design and construction through performance and maintenance.

Our vision  is to be a top specialty contractor in the Southeast, built on organic growth through operational excellence and internally promoting our people.

Our purpose is to create great opportunities for people. 

We carry out our vision and purpose through a commitment to our four core values…

• We Care
• We Act with Integrity
• We Are Innovative
• We Are Accountable

The Benefits & Perks…

• Full portfolio of medical, dental, and vision benefits
• Industry-leading 401K plan with company match
• Long-term disability, and life insurance offerings
• Additional third-party insurance offered
• Paid time off and holidays
• Sick leave
• Employee Assistance Program
• Robust learning & development program
• Career pathing flexibility

Who You Are…

As Service Technician, you are primarily responsible for troubleshooting MEP systems for all Harper Limbach customers. This person will be counted on to quickly and efficiently diagnose problems, communicate the scope of effort out to customers, and identify the most cost-effective and timely solutions.

This Position…

Some examples of the work you might do includes:

• Diagnoses problems within building systems, and either resolves or escalates them as appropriate.
• Utilizes HVAC diagnostic equipment to identify systems issues. 
• Reviews blueprints and specifications to determine work details and procedures.
• Leverages knowledge of building plans to inspect structures and locate key serviceable items.
• Keeps records of assignments and produces detailed work reports to ensure all billing is accurate. 
• Works directly with customers to develop solutions to all concerns, issued in order of magnitude. 
• Upsells on-going maintenance contracts to non-contract customers, when appropriate. 
• Employs specialized techniques, equipment, and materials to accelerate the diagnostic process. 
• Directs apprentices engaged in any type of repairs, and coaches them in the proper means and methods for quality, safe, and effective execution of required work. 
• Services, repairs, adjusts, and tests mechanical devices and equipment. 
• Inspects equipment, structures, and materials to identify the cause of errors, safety hazards, or other issues, and solutions or escalates them appropriately.
• All other duties as assigned.

What You Need…

• 6+ years of MEP service experience in industrial, commercial, and/or building HVAC preventive  maintenance.
• Universal EPA Certification.
• Basic computer proficiency, including experience with Microsoft and Google products.
• Ability to explain complex HVAC issues to customers in a way they can understand.
• Exceptional time management skills.
• Must be fluent and able to effectively read, write, and communicate in English.
• Must have a valid driver's license.
• Must have a driving record compliant with the Company's policies and MVR requirements, and consent to ongoing driving record monitoring by the Company.  
• Ability to travel locally up to 75% of the time.

Preferred Qualifications:

• Completed OSHA 30-Hour Training.
• Current First Aid/CPR Certification.

Conduct Standards: 

• Maintains appropriate Company confidentiality at all times. 
• Protects the assets of the Company and ethically upholds the Code of Conduct & Ethics in all situations. 
• Cultivates and promotes the “Hearts & Minds” safety culture. 
• Consistently exemplifies the Core Values of the Company (we CARE, we act with INTEGRITY, we are INNOVATIVE, and we are ACCOUNTABLE). 

Work Environment: 

• This position operates primarily in the field, responding to customer calls for service on MEP systems. Jobsite work is likely to entail varying exposure to weather, potentially harmful materials or chemicals, fumes, odors, noise, dangerous machinery, and/or other conditions typically associated with a live construction site.

Physical Demands: 

(Approximations on a daily basis)

Standing, Walking

4-6 Hours

Sitting

1-2 Hours

Reaching Above Shoulder Height

2-4 Hours

Working with Body Bent at Waist

2-4 Hours

Working with Arms Extended at Shoulder Level

1-2 Hours

Kneeling, Crawling, Squatting

1-2 Hours

Pushing, Pulling

1-2 Hours

Twisting, Turning

2-4 Hours

Driving Company Vehicle

2-4 Hours

Climbing Ladders, Stairs

1-2 Hours

Lifting, Carrying without Assistance (Maximum)

50 Pounds

This job description is intended to describe the general nature of work being performed by the individual who assumes this role, not an exhaustive list of responsibilities. Duties, responsibilities, and activities may change at any time, with or without notice, as business needs dictate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Harper Limbach LLC is an Equal Opportunity Employer.