Certified Pharmacy Tech

Pharmacy Technician

This position will float throughout all of our outpatient pharmacies and will be in the weekend rotation. The Pharmacy Technician assists in the technical functions of the practice of pharmacy, enabling the pharmacist to provide pharmaceutical care to the patient. An integral part of the pharmacy team, the technician transcribes prescriptions to the pharmacy dispensing system, bills insurance, packages, and labels medications, assists with inventory control, and provides exceptional customer service to our patients.

A. Reports to: Retail Pharmacists, Lead Retail Pharmacists, Pharmacy Management

B. Key Working Relationships: Pharmacists, other technicians and pharmacy support staff, pharmacy central billing staff, nurses, other clinic and hospital staff

C. Primary Customer Groups: Patients, families and caregivers, clinic staff

D. Age/Population of Patients Served: All

Essential Functions:

• Greets and assists patients/customers in person and on the phone in a professional and confidential manner
• Communicates effectively with colleagues and customers alike, being a good listener and adjusting style as needed
• Represents MercyOne Pharmacies in a courteous, friendly, and caring manner
• Performs duties with flexibility, adapting to changing schedules and needs of the customers, prioritizing workload accordingly
• Operates cash register accurately, including cash, credit card, in store charges and payments on account
• Assists with all aspects of inventory control: ordering, receiving, stocking, returning, and additional drug inventory control duties, including checking pharmacy stock shelves for outdated drugs and assisting with annual inventory counts of all products stocked in pharmacy including prescription, non-prescription, and supplies with a focus on stewardship
• Assists with invoice reconciliation and coding for finance

Position Qualifications:

• A high school diploma or equivalent
• Registration with the Iowa Board of Pharmacy as a Technician
• Certification Board (PTCB), or the National Healthcareer Association
OR
• Registration: Registration with the Iowa Board of Pharmacy as a Pharmacist-Intern per Board of Pharmacy rules

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.