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Help Desk Technician

Ridge IT Cyber

** No 3rd party recruiters

Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.

Tier 1/2 IT Technician

We are seeking a dedicated IT Technician to join our team.

  • In this role, you will be responsible for maintaining and repairing the technological systems of our company to ensure all employees have the proper working resources they need.
  • Your duties will include troubleshooting hardware, software, and networking issues, as well as ensuring that all new computer systems and software programs are installed and functioning correctly.

Responsibilities

  • Respond to customers to resolve trouble tickets
  • Adhering to company IT policies
  • Resolving all issues employees have with their IT systems and software
  • Providing technical support to employees

Qualifications

  • Good understanding of computer systems, networks, and software
  • Problem-solving abilities
  • Desire xhyhwjd to learn and grow
  • Excellent communication skills in English
  • Ability to work well in a team
  • Familiarity with various operating systems and platforms
  • Knowledge of internet security and data privacy principles
  • A degree in Computer Science, IT or relevant field is a plus
Vacancy posted 5 days ago
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