Commercial IT Solutions Architect

Overview Title: Solution Architect (Contractor) – Commercial IT Job Type: Contract Contract Length: 6 months Target Start Date: ASAP Work Location/Structure: San Francisco, CA - Hybrid About the Opportunity Our client, a leader in the Pharmaceutical/Biotech industry, is looking for a skilled Solution Architect (Contractor) – Commercial IT to join their team for a 6-month engagement. This role is a hands-on position focused on scaling commercial applications across multiple therapeutic areas while actively managing support and operations. This is a high-impact role that requires a self-motivated professional who can hit the ground running, run projects independently, serve as L2/L3 support, and ensure platform stability as the client expands to new sales teams and affiliates. Responsibilities & Deliverables Serve as the Solution Architect and senior technical resource for Commercial IT platforms, including Veeva CRM, Patient CRM, Grants Management, Publications Management, Veeva PromoMats, and Veeva Align. Architect and oversee integrations across commercial systems, data warehouse, Master Data Management (MDM), and downstream analytics platforms. Act as L2/L3 technical escalation for complex production incidents (P1–P4) in ServiceNow and drive resolution of critical issues. Actively manage day-to-day support operations, partnering with vendors and internal teams to maintain platform stability and performance. Run scaling and enhancement projects with minimal supervision, translating launch requirements into compliant technical solutions. Apply industry best practices across Commercial and Medical Affairs applications to recommend improvements, optimization strategies, and reusable architecture patterns. Ensure all architectural decisions and implementations align with GxP requirements, validation standards, and IT governance. Required Skills & Experience 5+ years of experience supporting pharma commercial applications as a Solution Architect or Senior Technical Lead. Deep expertise with Commercial Data Warehousing, Master Data Management (MDM), and ServiceNow in regulated GxP environments. Demonstrated ability to work independently, manage multiple priorities, and run projects with minimal supervision. Strong communication skills with technical and business stakeholders. #J-18808-Ljbffr DeWinter Group