Shift Lead

Applegreen USA is in a rapid growth phase and is seeking a Shift Lead for one of our South Carolina Burger King locations. The Shift Lead supports the Restaurant General Manager (GM) and Assistant Manager (AGM) in managing operations during assigned shifts, driving key performance outcomes. The Shift Lead operates under the direction of the GM and directly oversees a shift of Crew Members. Key Responsibilities Direct efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines. Review restaurant results to identify successes and areas for improvement. Ensure that the restaurant upholds operational and brand standards. Motivate and direct Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings. Provide coaching and feedback to Team Members to increase the restaurant team’s capabilities. Perform duties of the Crew Member when necessary. Essential Skills, Experience, and Education Requirements Excellent verbal and written communication skills. Excellent interpersonal, leadership, and organizational skills. Excellent time management skills and ability to work across all shifts. High school diploma or equivalent required. Experience providing outstanding customer service. Previous supervisory experience required. Ability to traverse all parts of the restaurant quickly. Frequent standing for long periods of time. Must be able to lift 25-50 pounds at times. Must be at least eighteen (18) years of age. Ability to remain calm in a fast‑paced environment. Ability to work flexible hours including days, evenings, weekends, and holidays to meet the needs of the business. #J-18808-Ljbffr