Engineer

Ready to Help Us Transform Healthcare? Bring Your True Colors to Blue.

At Blue Cross Blue Shield of Massachusetts, we have an exciting opportunity for a developer. The Developer is responsible for building, configuring, and supporting CRM solutions using the Pega platform at BCBSMA. This role contributes to delivering efficient, compliant, and scalable applications that support member services, care management, and operational workflows.

This role is eligible for our Flex Persona. For candidates local to our Boston, MA and Hingham MA offices.

Your Day to Day:

• Develop and configure applications using the Pega CRM platform
• Translate business and technical requirements into functional solutions with guidance from senior team members
• Build and maintain case types, workflows, UI components, and decisioning rules in Pega
• Assist in integrating Pega applications with APIs, databases, and third-party systems
• Participate in code reviews, sprint planning, and Agile ceremonies
• Perform unit testing and support system and integration testing activities
• Troubleshoot defects and support production issue resolution
• Follow coding standards, best practices, and security guidelines
• Contribute to documentation including technical design and release notes
• Collaborate with cross-functional teams including QA, DevOps, and business stakeholders

We're Looking For:

• Bachelor's degree in computer science, Information Technology, or related field
• 3-4 years of experience in software development
• 1–2 years of experience working with the Pega CRM platform preferred
• Basic understanding of Pega PRPC, case management, and workflows
• Experience with REST/SOAP APIs and system integrations (preferred)
• Familiarity with Agile/Scrum methodologies
• Knowledge of relational databases and basic data modeling
• Pega CSA certification preferred

What You Bring:

• Basic understanding of healthcare or health insurance processes (preferred)
• Awareness of compliance standards such as HIPAA and data security practices
• Strong problem-solving and debugging skills
• Good communication and teamwork abilities
• Ability to learn quickly and adapt to new technologies and tools
• Attention to detail and commitment to quality

Location

Boston

Time Type

Full timeSalary Range: $102,150.00 - $124,850.00

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

WHY Blue Cross Blue Shield of MA?

We understand that the confidence gap and imposter syndrome can prevent amazing candidates coming our way, so please don't hesitate to apply. We'd love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, your perspectives, and your experiences. It's in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.

As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture page. If this sounds like something you'd like to be a part of, we'd love to hear from you. You can also join our Talent Community to stay "in the know" on all things Blue.

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work" Page.