Field Service Representative

Field Service RepresentativeEaton's Engineering Service & Systems Division is currently seeking a Field Service Representative in the Parma, OH region. This is a travel based role covering territory between Parma, OH and Southfield, MI with expected travel between 50% and 75%. Field Service roles offer company vehicle, mobile phone, laptop and PPE provided.The expected annual salary range for this role is $69000 - $101000 a year. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.What You'll Do:Eaton has the largest and most experienced team of field services technicians and engineers in the industry, and we are looking to grow our team. In this role, you will:Work on assigned projects for electrical equipmentDeliver technical solutions to customersPerform less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigationsDisplay proficiency in the following: Test Equipment Operation, Troubleshooting Techniques, Protective Relays, Power Quality Measurements, Disaster Recovery, Rotating Machinery, Protection & Control DesignGenerate timely and accurate service reports on work, product performance, and warranties.Team Benefits:Guaranteed 40-hour base pay, eligible for overtime and travel premiumsCareer growth, mentorship and safety trainingCompany vehicle, toolkit, and phoneTuition assistance for ongoing learningLeads program with bonus payOpportunities across 32 service branchesQualifications:Basic Qualifications:High School Diploma or GED equivalent or higher with minimum 2 years of electrical or mechanical industry experience, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 5 or more years of experience evaluating and servicing electrical distribution or control systemsMust be able to work in the US without corporate sponsorship now or in the futureMust have a valid driver's licensePreferred Qualifications:Bachelor's degree in Engineering from an accredited institutionMinimum of 1 year of field service evaluating and servicing electrical distribution or control systemsElectrical or General Contractor's LicenseProfessional Engineering LicenseExperience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systemsExperience performing power quality measurements, troubleshooting, analysis as well as protective relaysNIET/NETA certificationSkills:Position Success Criteria:Successfully complete and maintain compliance with Eaton's safety program and policy; This includes role-applicable portions of the EESS Qualified Electrical Worker (QEW) program and any required annual re-certifications thereafter.Submit to periodic customer required background and drug screenings.Must have the ability to work variable hours, including nights & weekends, and travel within the district/state/region/country based on customer requirements.This position requires you to drive an Eaton vehicle.Must be able and willing to obtain Department of Transportation (DOT) non-CDL qualification and comply with all DOT regulatory requirements, if required.Understands 3-phase power systems and low, medium, and high voltage power distribution equipment.Practices electrical safety measuresPerforms physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel. Frequently required to climb and regularly required to lift/carry/push/pull up to 50 pounds; occasionally required to push/pull greater than 50 pounds with assistance. May be required to drive extended distances, work in extreme weather and temperature conditions, work at sites with areas that have poor lighting, ventilation, and dust and/or be exposed to high noise levels.Ability to obtain and maintain a valid TWIC card.Proficient with hand and power tools for equipment assemblyStrong computer skillsStrong problem-solving and logical thinking skillsWorks well under time constraints and in stressful situationsExplain technical problems and solutionsCollaborates effectively with the team to meet project deadlines