Telecom Expense Project Manager

Location: Remote (US BASED)

Role Summary

You will plan and deliver Telecom Expense Management (TEM) projects from kickoff through savings realization. This includes inventory cleanup, invoice audits, carrier disputes, contract optimization, and carrier migrations. You will be the main point of contact between clients, carriers, and our internal teams, and you will be accountable for timelines, budgets, and measurable savings. Key Responsibilities

Lead end to end TEM projects, including scoping, planning, execution, and closeout

Build and validate telecom inventories of circuits, lines, devices, and contracts against carrier invoices

Audit invoices for rate errors, duplicate charges, unused services, and incorrect taxes or surcharges

Manage billing disputes with carriers and track credit recovery to resolution

Identify and execute cost reduction opportunities such as service disconnects, plan right sizing, and carrier consolidation

Support contract negotiations, RFPs, and renewals to secure better pricing and terms

Coordinate carrier transitions, site cutovers, and new service installs

Implement and configure TEM platforms, approval workflows, and cost allocation structures

Track savings against targets and deliver regular status, risk, and savings reports to clients and leadership

Work with IT, finance, procurement, and carrier account teams to keep projects on schedule

Document processes and build repeatable playbooks for future engagements

Take on additional tasks and projects outside the listed duties as business needs arise

Qualifications

Required:

3 to 5 years of experience in telecom expense management, telecom procurement, IT project management, or a similar role

Working knowledge of carrier billing, including voice, data, wireless, and circuit services

Proven record of managing multiple projects with competing deadlines

Ability to multitask and manage several projects and priorities at once

Willingness to explore new areas and work outside your comfort zone, with a flexible, can do approach to tasks beyond your core responsibilities

Strong Excel and data analysis skills

Clear written and verbal communication with client executives and carrier representatives

Legal authorization to work in the United States

Preferred:

PMP, PMI ACP, or equivalent certification

Hands on experience with a TEM platform such as Tangoe, Calero, or similar

Experience with carriers such as AT&T, Verizon, Lumen, and T-Mobile

Background in a BPO, MSP, or telecom services environment

Experience with contract review and vendor negotiation

Benefits

Competitive salary

Remote work

Monday through Friday schedule

Career development opportunities

Collaborative work environment

If you meet the qualifications and are ready to join a growing team, we'd love to hear from you. Apply through this posting or, if you prefer, send your resume in English to: View email address on click.appcast.io We look forward to receiving your application!