Operations Manager, Landscape Maintenance

Operations Manager, Landscape Maintenance Location: Decatur, AL Job Id: 310 # of Openings: 0 ALM Commercial Landscaping is searching for a landscape maintenance Operations Manager to oversee and direct all landscape maintenance operational and account management functions for our Decatur location. Reporting to the Branch Manager, this position supervises account managers and maintenance team, directs scheduling and performance of duties, monitors revenue, production, and costs, and actively engages with customers to ensure satisfaction with services. This is a Full‑time position, with typical hours 6am to 4pm Monday‑Friday, with on‑call responsibilities. In addition to a base pay and being benefit eligible, this role qualifies for performance bonus as well as a company vehicle and cell phone. Responsibilities Responsible for the operational and financial success of the maintenance department and branch location. Monitor scheduling of work with leaders and ensure proper manpower needs and materials are available to complete services. Monitor financial performance through weekly financial reporting with senior operational leaders and assist in the creation of the annual budget. Ensure all safety policies are adhered to at all levels and that company‑provided PPE requirements are in place. Meet with team members informally each day and formally once a week to ensure all customer and employee needs are being met. Meet with Business Development on all new potential sales for the branch. Schedule the work and assign an Account Manager. Schedule an Account Transition with the Sales and Operations Team to meet the client and answer any operational questions before the start date. Review fleet and equipment needs daily with maintenance staff and review new equipment and material advances. Handle customer service issues as they arise with the team and get involved in all renewal activities. Responsible for all personnel activities such as interviewing, hiring, onboarding, training, performance management and coaching, employee relations, etc. Qualifications 5+ years’ experience managing teams, preferably in landscaping or a related industry. Excellent communication skills with the ability to lead and connect with a diverse employee base. Bilingual (Spanish/English) is preferred. Must be highly organized and able to multi‑task and deal effectively with changing priorities. Valid driver’s license and clean driving record. Comfortable using computers and other forms of technology; ASPIRE experience is highly preferred. Share company values and can demonstrate those in the field. About Us ALM Commercial Landscaping presents exciting opportunities for hardworking and dependable team members. As one of Alabama’s largest commercial landscape companies, we offer full‑time employment with competitive wages and a range of attractive benefits, including weekly payroll, paid time off, holiday pay, health, dental and vision insurance, and a 401(k) retirement plan with company match. With year‑round work and ample opportunities for growth within the company, we foster an environment where dedication and commitment are recognized and rewarded. Compensation is based on experience, and we provide clear paths for advancement to support your professional journey. #J-18808-Ljbffr