Front Desk Associate

Staybridge Suites / EVEN Hotel - Mayo Clinic Area | Rochester, MN Are you passionate about customer service and creating a welcoming guest experience? Join the team at Staybridge Suites / EVEN Hotel - Mayo Clinic Area as a Full-Time Front Desk Associate! We're looking for a friendly, dependable professional to deliver exceptional hospitality across both day and evening shifts. Schedule Combination of day and evening shifts (7:00 AM - 3:00 PM & 3:00 PM - 11:00 PM). Must be available to work weekends. Status: Full‑Time. Pay: $16-$17 per hour. Why Join Our Team? Competitive hourly pay Complimentary coffee during shifts Supportive, team‑oriented work environment Growth opportunities within a respected hotel brand Flexible scheduling Key Responsibilities Greet guests and provide a warm, professional first impression Manage guest check‑ins and check‑outs efficiently Answer phone calls and assist with reservations Provide information about hotel amenities, local dining, and attractions Resolve guest concerns promptly and professionally Maintain a clean, organized front desk area Qualifications Previous customer service or hotel front desk experience preferred OPERA PMS experience required Strong communication and problem‑solving skills Friendly, positive, and professional demeanor Reliable, organized, and self‑motivated Ability to stand for extended periods (up to 8 hours) Valid driver's license with a clean driving record (required) Willing and able to work weekends Benefits & Perks Health, dental, and vision insurance options Paid vacation time 401(k) with up to 4% company match Welcoming, team‑focused workplace culture About Us Staybridge Suites / EVEN Hotel - Mayo Clinic Area is conveniently located across from St. Mary's Hospital in Rochester, MN. We pride ourselves on providing a comfortable, home‑like experience for our guests, paired with exceptional service. Our team is energetic, caring, and committed to hospitality excellence. #J-18808-Ljbffr