Accounts Receivable Specialist

Job Description Provides administrative and collection support for Regional Credit Manager and assigned portfolio. Partner with sales and administrative teams to promote sales while meeting cash flow targets and mitigating delinquent receivables and bad‑debt loss. Professionally address customer requests, build lasting customer relationships, and thrive in a fast‑paced team environment. Continually communicate with customers to resolve open invoices to maintain cash flow and keep DSO low. Communicate status of accounts to branch managers, sales personnel, regional leaders, and regional credit managers—information on payments, disputes, and credit holds. Escalate unresolved accounts as needed to the Regional Credit Manager, Branch Manager, or VP of sales to assist in resolution. Update accounts with clear notes at an account level, and where appropriate at an invoice level, to provide internal customers with status updates. Ensure timely responses to internal and external customers to provide excellent customer service. Review unapplied payments, miscellaneous receipts, overpayments, and short paid invoices. Research and resolve incorrect cash application issues. Respond timely to credit hold requests and release orders based on payment promises from customers. Approve or disapprove requests to override credit holds on accounts. Other duties as assigned. Requirements 1‑3 years’ experience in credit and collections or billing, basic accounting, and finance knowledge. High School diploma or GED required. Ability to work Pacific Time Zone business hours. Previous experience in building materials distribution, construction, or insulation a plus. Excellent written and verbal communication skills. Strong attention to detail, demonstrated integrity and professionalism. Microsoft Office, Outlook, and High Radius Experience. Travel Requirements Amount of Travel Required: Physical Requirements Work is performed in a typical office environment and may require standing, bending, lifting boxes or packages under 10 lbs., and sitting for long periods of time. Work requires regularly inputting/retrieving words or data into or from an automated/computer system. Compensation Range $17.30 - $25.97 Equal Opportunity Employer TopBuild Corp. is an equal opportunity employer (EOE). The employee must be able to perform the essential functions of the position. Upon request and absent undue hardship, reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job. The employer includes protected Veterans/Disability. #J-18808-Ljbffr TopBuild